Ratings based on 651 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2023
The view from Onsen bath is beautiful!
Comment from Hotel Management
19 Feb 2024 by Ibusuki Hakusuikan, Hotel Management
Thank you for your review. There are two public hot springs in the ryokan. The indoor hot spring on the second floor near the front desk (especially the men's bath) has a view of the ocean during the daylight hours. The very large underground hot spring has an open-air bath and sauna and is particularly liberating. There is also an indoor bedrock bath and sand steam spa to refresh your mind and body. Please visit us again. We look forward to seeing you soon.
by A verified traveler
Posted 26 Oct 2023
Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!
Comment from Hotel Management
3 Dec 2023 by Ibusuki Hakusuikan, Hotel Management
Thank you very much for choosing to stay with us from among the many lodging facilities in Ibusuki. Your warm review has been a great pleasure for all of us at the hotel. Between March and October, a sandbar appears at the nearby tourist spot "Chiringashima Island". It is a sand road that appears only at low tide when the sea surface recedes. It is a popular place for love fulfillment and a power spot. When you visit Kagoshima and Ibusuki again, please enjoy the experience of walking on the sand road. We looking forward to seeing you again.
by A verified traveler
Posted 19 Jul 2023
My 10 yr old did her own thing. I felt she was safe on her own and that’s saying a lot. I wouldn’t give her such a long leash in Austin Texas. No way.
We were the only foreigners over a two night stay and everyone was so nice and polite and accommodating.
The western style rooms are outdated and they’re still rocking the stiff mattresses they got in the 90s lol
The Japanese style rooms looked updated and they have ocean views but also 18K yen more dear.
Comment from Hotel Management
25 Jul 2023 by Ibusuki Hakusuikan, Hotel Management
Thank you very much for staying at our ryokan this time. All the staff were happy to read it because they shared how they had a relaxing time. You can choose from a variety of room types to suit your travel style. If you make a reservation from the ryokan's official website, you can plan your stay from a wide variety of dinner menus. If you consider traveling to Kagoshima and Ibusuki again, please enjoy the view from the ocean side room. Your choice will surely create special memories. All of us are looking forward to seeing you and your daughter again.
by A verified traveler
Posted 29 Jun 2021 on Hotels
by A verified traveler
Posted 1 Feb 2020
The onsen and the sand bath is wonderful. The facilities, like shower, towel, shampoo, hair dryer etc. available after the above activities is good and convenient. The place is big and you won’t feel too crowded. The dinner is OK. The staff is very helpful and sincere, English and Chinese speaking is not a problem at the reception. Again, this is a good place to try the sand bath cause u don’t have any difficulties in cleaning up yourself with a mess.
by A verified traveler
Big traditional onsen inn
Posted 29 Dec 2019 on HotelsBeautiful and welcoming entry path. Excellent traditional Japanese Kai Seki. Food was the highlight. The room is dated and small but acceptable. The whole property is so huge and you can feel a little bit lost. Not for travelers who prefer private and intimate feel. Overall, it’s a a good traditional onsen inn.
by A verified traveler from Hong Kong
Posted 28 Dec 2019
Large spa; sand spa experience; friendly staff; delicious dinner; room too warm however
by A verified traveler
Posted 20 Dec 2019 on Hotels
by A verified traveler
Posted 6 Dec 2019 on Hotels
by A verified traveler from Fairfax, VA
Posted 26 Nov 2019
Well maintained landscape and garden. Big onsen, great dinner and breakfast.
