Ratings based on 145 Verified Reviews

3.7 out of 5
65% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Los Angeles

Posted 14 Nov 2023
I understand Ibusuki might no be the most go tourist destination, and they night not have the attendance they wanted to renovate the hotel which is really outdated... but it seems like the hotel had no maintenance for a long time, it was probably a great hotel 30 years ago, but now it's almost considered a abandoned hotel. Bath is great though! But the maintenance of the hotel and rooms are needed urgently
5 out of 5
by A verified traveler

Posted 7 Sep 2023
Front deck, sand bath and housekeeping staff provide good services.
5 out of 5
by A verified traveler

Posted 27 Dec 2022 on Hotels
Truly enjoyed my stay in this hotel! I enjoyed the onsen and the sand bath! It was very convenient to have these in the hotel! The breakfast was also good to have and delicious! Most importantly, I truly enjoyed the tea Fiona’s Japanese room! Roomy and so comfortable! Thank you!
3 out of 5
by A verified traveler

Posted 25 Feb 2019 on Hotels
wifi is not working
4 out of 5
by A verified traveler

Hotel which has Sand Bath service within premisies

Posted 15 Nov 2018 on Hotels
This hotel is located at the end of Onsen street. Quite a large ryokan hotel, but I believe it had seen better days. Overall I was ok with this ryokan hotel. What I like most is the sand bath within the hotel, Breakfast were good with satisfactory variety. One odd building design was that the lift is not level with front hotel reception, for hotel guest that had big luggage would need to hand carry either up or down during Check in/out respectively. It also near to the famous Sand Bath outlet in Ibusuki, Saraku, within 5min walking distance & some western & local eatery if visitors did not pre-arrange boarding with the hotel.
4 out of 5
by A verified traveler from 香港

not bad

Posted 10 Sep 2018 on Hotels
The room was abit old but spacious. nice sea view. staff generally nice and welcoming.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2018 on Hotels
4 out of 5
by Gee Shuen

This traveler left a rating score only Posted 16 Sep 2017 on Hotels
3 out of 5
by A verified traveler

Fair Hotel to stay compared with price

Posted 19 Aug 2017 on Hotels
We book a Japanese room for 4 persons, including dinner and breakfast. The room is ok and clean. Hotle itself is a little bit old. Our dinner is so so. Food is not very fresh. Buffet breakfast is ok. At this price, I would prefer other hotels. Sand bath was amazing but the indoor swimming pool is dirty (too much sand). The spa is below average, only has an indoor large bath and no outdoors.
2 out of 5
by A verified traveler

Posted 6 Aug 2017 on Hotels
The hotel is very old and the sound of the wind and wave is very noisy which made me hard to sleep at night. The breakfast was really so so, not much to eat. Overall it was not so worthy.