Ratings based on 336 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Everything was amazing. Thank you
Comment from Hotel Management
3 Jun 2024 by José García - Reception Team, Hotel Management
Dear Carlos Augusto,We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.Best regards,
by A verified traveler
Posted 15 May 2024
We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Comment from Hotel Management
20 May 2024 by Reception, Hotel Management
Dear Mr. Simon, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****”. We're delighted you enjoyed your stay, and your generous words are very much appreciated. We have, of course, taken note of your comments. We will be glad to see you next year for another great time! Kind regards, José García Reception Team
by A verified traveler
Highley recommend
Posted 17 Oct 2023 on Hotelswelcoming from the start arriving late around 1am ish.
everything was lovely from staff to room to spa to food. great area, very close to town but also far enough away.
Comment from Hotel Management
18 Oct 2023 by Reception, Hotel Management
Dear Andrew, Thank you very much for your kind review following your experience at "Insotel Fenicia Prestige Suites & Spa*****". We're delighted that you enjoyed your stay, and your generous words are very much appreciated. We very much look forward to having the opportunity to welcome you back in the future. Kind regards, MariaReception Team
by A verified traveler
Posted 28 Sep 2023
Great hotel and service from staff
Comment from Hotel Management
18 Oct 2023 by Reception, Hotel Management
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team
by A verified traveler
Posted 13 Sep 2023
Comment from Hotel Management
18 Oct 2023 by Reception, Hotel Management
Dear Mr. Dean, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience, especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, MariaReception Team
by A verified traveler
Awesome hotel in a fantastic location
Posted 10 Sep 2023 on HotelsAwesome hotel in a fantastic location
Comment from Hotel Management
18 Oct 2023 by Reception, Hotel Management
Dear Guest, Thank you for such a positive review on Expedia! We are glad to see that you liked every aspect of the Hotel, the details are highly taken into consideration with the only purpose of making our guests feel at home in luxury, elegant and well-equipped facilities.We would like to thank you for your kind comments about our dedicated staff, which will be passed on to them. We look forward to your next stay, when we will do our best for you to enjoy another wonderful experience. Kind regards, Maria Reception Team
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Reception, Hotel Management
Dear Mr. Wayne, We appreciate the time you have taken to review our "Insotel Fenicia Prestige Suites & Spa*****". We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay for our guests, and we will continue to do so by making the most of customer feedback so we will certainly be taking your comments on board. Thank you for your kind comments, we hope to see you again soon. Kind regards, Maria Reception
by A verified traveler
Posted 1 Sep 2023
Nice location
Comment from Hotel Management
4 Sep 2023 by Guest Service Team, Hotel Management
Dear Mr. Scott, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service TeamInsotel Fenicia Prestige Suites & Spa*****
by A verified traveler
Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Guest Service Team, Hotel Management
Dear Guest, Thank you for sharing your impressions following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". Warm regards, Guest Service Team
by A verified traveler
Posted 14 Aug 2023
We had a great trip , staff were excellent.
Comment from Hotel Management
23 Aug 2023 by Guest Service Team, Hotel Management
Dear Guest, We appreciate your kind words following your recent stay at "Insotel Fenicia Prestige Suites & Spa*****". It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the exceptional service you received from our dedicated staff. I will take great pleasure in sharing your generous review with the team. We hope to have the opportunity to welcome you back in the future. Kind regards, Guest Service Team
