Ratings based on 260 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
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Comment from Hotel Management
30 May 2024 by Customer Experience, Hotel Management
Dear David, Thank you kindly for your excellent rating regarding your stay with us at the FERGUS Style Bahamas. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by Customer Experience, Hotel Management
Dear Raveena, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Bahamas. We are pleased to hear that your accommodation was satisfactory on the whole. Your constructive rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
9 May 2024 by Customer Experience, Hotel Management
Dear Katie, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We do hope that you will give us another try in the future to show you the improvements made. Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
27 Oct 2023 by Customer Experience, Hotel Management
Dear Priscilla, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your positive experience at our FERGUS Style Bahamas and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
HARD BED
Posted 14 Oct 2023 on HotelsThe bed was extremely uncomfortable.
Comment from Hotel Management
18 Oct 2023 by Customer Experience, Hotel Management
Dear Kimdell, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value the comments you have raised regarding the comfort of the room beds and we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future.Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 6 Oct 2023
Showers and bedding really old and smelly very outdated won’t be returning or recommending anyone to stay there !
Comment from Hotel Management
11 Oct 2023 by Customer Experience, Hotel Management
Dear Ashley, Thanks for your stay with us and your valuable feedback on our FERGUS Style Bahamas. We are concerned to read of the deep disappointment you experienced with our hotel, very especially with the impression given by the room you were assigned. Please accept our sincere apologies for your experience. Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler from MENLO PARK
Posted 14 Sep 2023
Comment from Hotel Management
23 Sep 2023 by Customer Experience, Hotel Management
Dear Afsaneh, Thank you for taking the time to tell us about your experience at our FERGUS Style Bahamas.We are sorry that your experience did not meet all your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured your rating will be conveyed to our management to improve our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 4 Sep 2023
Toilet was leaking … I mean badly ! So a health hazard .. ruined some of our clothes … they didn’t even come and fix it !
Comment from Hotel Management
7 Sep 2023 by Customer Experience, Hotel Management
Dear kelly, Thank you very much for your stay and your valuable feedback about the FERGUS Style Bahamas. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the problem described with the toilet and the fact they did nos come to repair it. We have taken good note of your remarks and be assured we will do our best to improve our offering and prevent future occurrence. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 1 Sep 2023
The staff are friendly and welcoming the room was clean and quiet the overall time here has been great and I would definitely come back again
Comment from Hotel Management
7 Sep 2023 by Customer Experience, Hotel Management
Dear Sara, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Bahamas. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by Customer Experience, Hotel Management
Dear FIONA, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. Be certain your constructive rating will be forwarded to our management to keep on improving our offering. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS
