Ratings based on 91 Verified Reviews

3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Beautiful location, beautiful development, great food, friendly staff. Music too loud for us each evening from 8pm - 11pm, even through closed door in our room. Loads of steps everywhere so help with luggage would’ve been welcome
5 out of 5
by A verified traveler from London

This traveler left a rating score only Posted 19 Oct 2023
5 out of 5
by A verified traveler

Posted 17 Oct 2023
All on one level
5 out of 5
by A verified traveler

Posted 17 Oct 2023
I would have given five stars on all the categories, but when I requested a kettle, I’ve been told that it will be delivered to my room, even after repeatedly asking about it for two days. It never arrived!
5 out of 5
by A verified traveler

Posted 20 Sep 2023
Second time at this hotel . Location is everything . Will be back again next year. Staff superb. Private beach highlight.
5 out of 5
by A verified traveler

Posted 27 Aug 2023 on Hotels
Very friendly staff
4 out of 5
by A verified traveler

Posted 4 Jul 2023
Perfect location if you want to get away from clubs of San Antonio. Great for kids and adults alike. If you are travelling without children, it has pool and restaurant areas that are only for adults. Portinatx town has lots of good bars and restaurants, although food in hotel is excellent. You can also hire paddle boards, kayaks, jetski’s etc. Complex is beautiful, with private beach. Be warned that there are LOTS of steps, so wouldn’t be ideal for anyone with limited mobility. Staff are very friendly and helpful. One small complaint would be lack of hotel/ local area information when checking in. Overall a really nice hotel on a stunning island.
5 out of 5
by A verified traveler

Posted 6 Jun 2023
The hotel is located in a quiet and beautiful area surrounded by trees. There is a small private beach with turquoise water with SUP and kayak available for rent. Staff very friendly and helpful. We book with half board and the experience was great. A lot of food options. There are various outdoor areas like pools, bars gym. Next time we will stay longer. Very good experience.
5 out of 5
by A verified traveler

Posted 1 May 2023
Nice hotel and grounds.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2023 on Hotels