Ratings based on 344 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Inside was fine beds good
Outside was rough
Comment from Hotel Management
21 May 2024 by Hotel Manager , Hotel Management
Dear Roy,Thank you for your feedback. We're glad to hear that you found the interior comfortable with good beds. We apologize for any issues you encountered with the exterior of our property. Your comments are valuable to us, and we'll work to address any concerns to improve the overall experience for our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
Absolutely NOT up to Wyndham standards...holes in walls, stains on bedspread, filthy property. Manager actually raised his voice at me when i questioned why he charged me more than expedia had me booked for. Very unprofessional.
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Donna,We sincerely apologize for the subpar experience you had during your stay. Your feedback regarding the cleanliness and professionalism of our staff is concerning, and we will address these issues immediately. Please rest assured that we take your comments seriously and will work to improve our standards. Thank you for bringing these matters to our attention. Visit again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
This is an old outdated property and needs a full renovation!
Comment from Hotel Management
14 May 2024 by Hotel Manager , Hotel Management
Dear John,Thanks for your stay at our hotel. We are sorry that your stay was not as per your expectations. We have seriously taken note of your suggestion regarding renovating the overall hotel and have forwarded it to management. Hope your next stay will be a memorable experience. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 1 Mar 2024
Other than a noisy heater the room was fine. The breakfast was so so with only muffins and yogurt, coffee and juice. Barely qualifies as breakfast.
Comment from Hotel Management
2 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that your overall experience was satisfactory, despite the noisy heater. We appreciate your comments regarding the breakfast options and will consider them to improve our offerings for future guests. We hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
24 Feb 2024 by Hotel Manager, Hotel Management
Dear Mary,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 11 Feb 2024
Property is old, dirty and needs a facelift.
Comment from Hotel Management
12 Feb 2024 by Hotel Manager, Hotel Management
Dear Jeff,We appreciate your feedback, and we apologize for any inconvenience caused by the condition of our property. Your comments are taken seriously, and we are committed to making necessary improvements. We value your input and hope to have the opportunity to provide you with an enhanced experience in the future.Sincerely, Hotel Manager
by A verified traveler
Disappointed
Posted 6 Feb 2024 on HotelsI was disappointed by just about everything! For starters, the bathroom sink and toilet were not built for adults. The sink counter was way too short and the toilet seat was round and tiny. The heater was extremely loud and woke me up every time it started. The floor of the bathroom was so dirty it was very sticky. Unbelievable!
Comment from Hotel Management
7 Feb 2024 by Hotel Manager, Hotel Management
Dear Guest,We appreciate you taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay. Your comments about the bathroom amenities and cleanliness are concerning, and we will promptly address these issues to ensure a more comfortable experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Hotel Manager, Hotel Management
Dear Daphne,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Jan 2024 on Orbitz
The only staff member we saw was pleasant and helpful. The beds were nice, good TV, toilet and sink were fine. But - the bathroom door had major scratches on it; the heat lamp was missing a bulb and didn't look like it would work anyway; the shower wall and ceiling were stained and possibly moldy. I would say the rooms need a refresh - paint and some repairs.
Comment from Hotel Management
15 Jan 2024 by Hotel Manager, Hotel Management
Dear Nancy,Thank you for your stay. We're pleased to hear that our staff was pleasant and helpful and that you found the beds, TV, toilet, and sink to be satisfactory. However, we genuinely appreciate your honesty about the areas that fell short of your expectations. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager
