Ratings based on 74 Verified Reviews

3.1 out of 5
60% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Mar 2024 on Ebookers
-
1 out of 5
by A verified traveler

Posted 14 Feb 2024
Staff need customer service training!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
5 out of 5
by A verified traveler

Recommend

Posted 21 Dec 2023 on Hotels
Was a relaxing and rejuvenating stay!
5 out of 5
by A verified traveler

Highly recommend

Posted 19 Dec 2023 on Hotels
Was an amazing stay, the reception staff, the bar staff and beach staff were all amazing and so hospitable. Got an excellent chef too, the food was s o delicious.
3 out of 5
by A verified traveler

Posted 16 Dec 2023 on Hotels
I like to be honest here, there could have been more stars achieved if things would have been put right. I we t with a friend, we booked two chalets each (I am snoring). My friend got an upgrade next to the beach, even I paid for the rooms. If an upgrade, why only one person, we were also long ways apart. After long discussion, I got a room in the same complex. Room looked clean apart from a pubic hair in the shower unit which didn't disappear from that place the whole stay. My bed was only made by stretching the planet over the bed, underneath there was the still messed up bed linen with the sand on it as I felt when going to bed. So there could be some improvement. But these are minor things as I am holiday. The beach was live let, but was messed up by loud music almost none-stop, loud as in a club! If you come to relax, that's no place to stay, if you come for clubbing, you will be happy! I understand that most beaches have music, but it could be at a volume where people still can have conversations with each other. But what really annoyed me was that I was charged for two water bottles from the minibar, where I didn't touch the minibar at all! I also should have received daily two bottles of water of which one day I didn't receive it at all! When I told reception, they were strict I have to pay for these two bottles even I repeat I got told them that I have not used them! Seems like that reception believes staff more than guests! Otherwise I can't fault that place!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2023
1 out of 5
by A verified traveler

Posted 27 Jun 2023
Bad
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023