Ratings based on 19 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
excellent for kids, the hotel is huge and the facilities very good, many pools, restaurants and fantastic activities. The only negative is the restaurant staff seems to be under heavy pressure and is sometimes very rude
Comment from Hotel Management
12 Apr 2024 by Ahmed, Hotel Management
Dear Xavier, We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Please accept our distinguished greetings.
by A verified traveler
Posted 19 Dec 2023
Everything is beautiful
Comment from Hotel Management
19 Dec 2023 by Dana Beach Resort Management, Hotel Management
Dear Abdulqader, sunny greetings from Dana Beach Resort.We would like to thank you for your positive review and we are very pleased that you enjoyed your stay at our resort. Thank you for your visit and for taking the time to share your experience with other holidaymakers. It is very important to us that all of our guests feel comfortable and that is why we are very pleased that you were able to experience a relaxing holiday and that you were satisfied with our service and the facility. We hope to welcome you back to our hotel soon and wish you all the best until then. Kind regards, Dana Beach Resort Management
by A verified traveler
Posted 11 Oct 2022
by A verified traveler
Posted 22 Jul 2021 on Hotels
by A verified traveler
Amazing resort.
Posted 25 Aug 2019 on HotelsAmazing is just a little word for this amazing resort. Thank you dana beach for every moment.
Recommended
for Everyoneby A verified traveler from Luxembourg
Great hotel for kids
Posted 4 Nov 2016Staff really paid attention to my little boy making him laugh and smile making it a very relaxed place to be when you are on your own with a little one. Children's pool is fantastic with lifeguards on duty. A mini disco and show each evening was fun for all too.
by A verified traveler
bad food and beverages
Posted 14 Sep 2016 on Hotelswe dint enjoy our stay in this hotel..the most bad experience was the food and beverages is horrible..its not eveb call a 5 star and we ask them to bring an iron and iron board they reply us that there is a charge for that..notice also the kitchen utencils is not like a 5 star..will never comeback again in this hotel..though the location is nice but a bad service.
by A verified traveler from Santa Clara, CA
Beautiful property but horrible service
Posted 12 Sep 2016Stayed for about a week. Originally booked a seaview superior room, when i got there one pf the staff that was helping us check in put us in a basic room that was facing some small garden. Went back to him and then he said, "oh sorry lets put you in the right place" and sure enough it wasnt, it was a lagoon view. The next day, we got to the breakfast buffet 15 min before closing, no waiter showed up to take our drink order, when i saw one and asked him for a coffee, he said "the coffee machine is there, we are closing in 10 min". A few similar incidents occurrd with the staff. Other than the terrible service, the place is 10 stars. Beautiful property right on the beach. Food was below average served in a total of 5 restaurants. Check out other places before booking this one.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Ahmed, Hotel Management
Dear Kristina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler
Posted 10 Mar 2024
Vielen Dank für die tolle Zeit.
Die Mitarbeit sind außergewöhnlich freundlich und herzlich.
Comment from Hotel Management
12 Apr 2024 by Ahmed, Hotel Management
Lieber Jeannine, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,
