Ratings based on 16 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Always love the hospitality there
Comment from Hotel Management
30 Apr 2024 by Front Office Manager, Hotel Management
Dear Tarek, Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regard
by A verified traveler
Posted 6 Jan 2024
Lovely hotel and friendly staff. But has a major problem with bedbugs.
Comment from Hotel Management
10 Jan 2024 by FOM, Hotel Management
Dear our valuable guest , Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
by A verified traveler
Overall Review
Posted 5 Jan 2024 on HotelsIt’s not a new facility, however every thing seemed clean and tidy.
Food was really nice ! Aqua was amazing! beach was fun and clean. Also staff are so friendly and allowed us to free late check out
Comment from Hotel Management
10 Jan 2024 by FOM, Hotel Management
Dear Our valuable guest, Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
by A verified traveler
Posted 31 Dec 2023
I would not recommend this hotel at all. We were due to stay 4 nights and ended up staying for 2 and only because we couldn’t move hotels after a day. Staff were rude from the main gate. Wouldn’t allow the taxi in to start with. There was hairs on the toilet in the room when we arrived and dirty marks on the mirrors. Sheets had hairs on. My 2 children wouldn’t enter the restaurant because of the smell so we didn’t eat. Drinks were in dirty glasses. When we said we wanted to check out early staff were very rude and unhelpful and we couldn’t get a refund for the 2 days we didn’t stay they said there was nothing they could do. Will never go back
Comment from Hotel Management
1 Feb 2024 by Front Office Team, Hotel Management
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Guest Experience & Quality Departmen
by A verified traveler
Posted 23 Jun 2023
The worst hotel I have ever seen
Comment from Hotel Management
22 Dec 2023 by FOM, Hotel Management
Thank you for taking the time to provide feedback regarding your stay at Blend Club Aqua Resort. We understand that your experience fell short of your expectations, and we apologize for any inconvenience this may have caused. Here at Blend Club Aqua Resort, we strive to create a warm and welcoming atmosphere for all our guests. We take customer service very seriously, and we regret that this was not the experience you had on your visit. If there is anything further we can do to make up for this, please let us know. Again, thank you for taking the time to share your feedback with us. We will use it as an opportunity to improve our services. Sincerely, The Management Team at Blend Club Aqua Resort
by A verified traveler
Posted 22 Jun 2023
This property is a half star at best. I found 1 great staff member as my waiter in the buffet. Everything else was terrible. Food was bad, juice was bad, pool closed early, aqua park is only open 10-12 and 230-5, “special dining” nights were terrible, pool que’s didn’t have tips on them, trash all over hotel including seats, moldy, rusty trash cans, manager and GM were both horrible. All around terrible experience. I should have left day 1
Comment from Hotel Management
22 Dec 2023 by FOM, Hotel Management
Thank you for taking the time to provide feedback regarding your stay at Blend Club Aqua Resort. We understand that your experience fell short of your expectations, and we apologize for any inconvenience this may have caused. Here at Blend Club Aqua Resort, we strive to create a warm and welcoming atmosphere for all our guests. We take customer service very seriously, and we regret that this was not the experience you had on your visit. If there is anything further we can do to make up for this, please let us know. Again, thank you for taking the time to share your feedback with us. We will use it as an opportunity to improve our services. Sincerely, The Management Team at Blend Club Aqua Resort
by A verified traveler
Posted 27 Nov 2022 on Hotels
Comment from Hotel Management
28 Nov 2022 by Reservation Team, Hotel Management
Dear Mr. Hatim,Greetings From Blend Aqua Club Resort!We are glad that you enjoyed your stay with us and looking forward to welcoming you next time at our hotel.Best Regards,Blend Aqua Club
by A verified traveler
Posted 16 Aug 2022 on Hotels
Comment from Hotel Management
17 Aug 2022 by Guest Experience & Quality Department, Hotel Management
Dear Ms. Jacqueline john,
Thank you for sharing your feedback.
We are sorry that your vacation did not meet your expectations.
Finally, We hope to have the honor to welcoming you back to your second home Blend Club Aqua Resort.
Best regards,
by A verified traveler
Fair value for money stay
Posted 30 Jun 2022 on HotelsAqua park was excellent
Clean beach
Food is good
Comment from Hotel Management
30 Jun 2022 by Amgad Tuhamy , Hotel Management
Thank you for your positive feedback Mr. Amr
by A verified traveler
Posted 10 May 2022 on Hotels
Comment from Hotel Management
11 May 2022 by Tuhamy , Hotel Management
Dear Mr. Feras,
First of all, we like to thank you for choosing Blend Club Aqua Resort to spend your holiday and for taking the time to write a useful for us review.
We have taken your comments into consideration in order to improve failed areas and achieve the best satisfaction for our guests.
We would be more than happy to welcome you again to our resort.
Best regards,
Blend Club Aqua Resort Management
