Ratings based on 26 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2022
by A verified traveler
Wish things gone better
Posted 16 Jun 2019 on HotelsThis was the worst experience I've ever had.
Once I arrived, the reception told me we don't have your name in the check in list and we don't deal with hotels.com
I tried to contact Hotels.com in anyway for 1 hour while having my wife tired from the 14 hours road trip and my 9 months baby crying
And I couldn't get in contact with anyone.
so now after 1 hour the reception is still telling me this is a scam and it happens all the time. And some travellers started to feel sorry for me..
So I started to contact my bank to file a fraud request and close my credit card while trying to know what should I do next and where to stay while not having enough balance in my card.
after hour and half someone from the reception started doing some calls and got to understand that this is a third party reservation through Expedia
I didn't get much on the details of why this happend, but it was a very bad start and I can fairly say, We couldn't enjoy our vacation in that place despite having some good entertaining facilities
by A verified traveler
Posted 25 Sep 2018
There is no internet in the rooms and only available in the bar, lobby, or pool IF the connection is good. The food was repetitive and not very good. The rooms are outdated. My hot water for showers did not work. There are no phones in the rooms either. I really enjoyed the Animation Team, the beach, and the alcoholic beverages.
by A verified traveler
Nice for families and children
Posted 10 Sep 2018 on HotelsIt was fine overall, but intended more for families and groups rather than couples, Id say. Most of them there were families and kids. Our room, since it had a sea view, and so it is in the new building, did not have any phone. ALL THE ROOMS ALSO HAVE NO WIFI. Wifi is only in the reception area. Laundry costs like 20 US dollars for 1 load. That's ridiculously over-priced, but they did say they ironed everything, although we did not ask for ironing, they just added it on their own based on their assumptions. We took our clothes and packed it into our luggage as we were leaving the next morning. no point in ironing at all. They claim there are 4 restaurants, but it seemed only 1 actually had full-service food/dining for all three meals.
by A verified traveler from Cairo
Friendly atmosphere
Posted 9 Sep 2018 on HotelsNice hotel and great vacation with my family my children love the hotel so thanks for the team there
by A verified traveler from Egypt
Posted 31 Aug 2018
The stuff not welcoming
Very near to elgouna
The food and the rooms are good
by A verified traveler
Posted 27 Aug 2018
Awful hotel bad stuff bad location and bad rooms cleaning
by A verified traveler
Satisfied trip
Posted 29 Apr 2018 on HotelsThe hotel will be amazing if they change the chief of restaurtant ( the food has no variety) and bad taste.
by A verified traveler from NYC
Affordable with a nice beach on premise
Posted 10 Jul 2017 on Orbitz
Pros: The food and service. The price was just right as well.
Cons: There is a very disturbing wreaking smell (perhaps garbage or sewage waste?) that can be smelled as soon as you step foot on the property.
Location: The location is in the direction of El Gouna. It's best to arrive there early morning before 9AM as the microbuses stop running after that.
The all inclusive experience at Panorama was pleasant. The staff were very friendly and the 3 meals were delicious. My group appreciated the free box lunch that is provided upon request for those who have excursions preventing them from having breakfast or lunch at the hotel. The bathroom wasn't clean enough to western standards, the door couldn't even lock. One light bulb needed fixed as well. And I was a little disappointed that the 24 hour bar did not have my favorite Pina Colada! They have a real nice Italian restaurant that requires advanced reservation. Since we didn't know . . . The staff lovingly made an exception and allowed us to dine in the restaurant. There is nothing to do in the vicinity of the hotel. However, for 3LE you can usually find a Microbus heading to Dahar (city center of Hurghada). There is also an infrequent shuttle bus ran by GO Bus that costs about twice the price. I personally never actually saw this bus.
by A verified traveler
Posted 19 Dec 2016 on Hotels
