Ratings based on 650 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Upon check in I had to wait in the lobby for a little over an hour and a half because the system was down and I was unable to get my room key. I had to wait for the manager to arrive before successfully checking in. I also placed a complaint about the television not working and received no assistance on the matter.
by A verified traveler
Posted 24 May 2024
Good. Our original room wasn’t ready and they moved us very quickly.
by A verified traveler
Posted 13 May 2024
Clean hotel
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Thanks for the GREAT review
by A verified traveler
Posted 7 Apr 2024
Great stay but the door to restroom wouldn’t stay shut.
Comment from Hotel Management
8 Apr 2024 by Khiara (Front Office Manager), Hotel Management
Thank you so much for the review! We look forward to seeing you again soon :)
by A verified traveler
Posted 7 Apr 2024
Place is good to rest the only thing is room had a lot of dog smell
Comment from Hotel Management
9 Apr 2024 by General Manager, Hotel Management
I am sorry that you had an unpleasurable experience with us. Any way that we can make it right please let us know.
by A verified traveler
Posted 24 Mar 2024
Perfect stay… Great room, great breakfast, great staff.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Thanks for the GREAT review
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
10 Mar 2024 by Front Office Manager, Hotel Management
Thank you for your review. Sorry your experience was not as we would hope it to be. If there is anything we can do, let us know. Thank you.
by A verified traveler
Posted 27 Feb 2024 on Hotels
This was a nice hotel. Interior was in great condition.
Comment from Hotel Management
27 Feb 2024 by Hampton inn , Hotel Management
Thank you for your review we really appreciate it! Hope to see you again soon!
by A verified traveler
Posted 16 Feb 2024 on Hotels
The staff welcomed our small group with smiles and joy. The cookies were a very nice thing to offer us. I had explained, that I still was a Honors Member, but booked through hotels.com and they made sure I still got my points.
Comment from Hotel Management
19 Feb 2024 by Front Desk Manager, Hotel Management
We are so glad to hear your stay with us was a 10 out of 10! We hope to see you again soon for your next stay!
by A verified traveler
Posted 15 Jan 2024
Clean, quiet (though full), good breakfast, good staff. Great location -adjacent to shopping mall with tons of eating choices!
Comment from Hotel Management
18 Jan 2024 by Front Desk, Hotel Management
Thank you MR/Ms. Thomas for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
