Ratings based on 749 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Thank you for picking us up at the airport and taking us back early in the morning!
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Don and Lori,We are delighted to hear that you appreciated our airport transfer service during your stay. Your positive feedback means a lot to our team as we strive to provide a seamless experience for all our guests. Don't hesitate to reach out if there is anything else we can assist you with in the future.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Connie,We are thrilled to hear that you had a wonderful stay at our hotel! We appreciate your rating and hope to welcome you back again soon for another exceptional experience.
by A verified traveler
Posted 2 Jun 2024
Everything was good
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Tevian,We are pleased to hear that you had a satisfactory experience during your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 23 May 2024
Breakfast hit the spot, and my interactions with front desk were great.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello RTodd,We're delighted to hear you enjoyed our breakfast and found our front desk team helpful. Guest satisfaction is our priority, and we appreciate your positive feedback.
by A verified traveler
Posted 20 May 2024
Excellent accommodations for our family of four. It was really close to the Space and Rocket Center, shopping malls, and restaurants. The staff were very friendly and helpful. The breakfast was great!
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello David,We're delighted to hear you enjoyed our prime location, friendly staff, and great breakfast during your stay with us. We strive to provide a comfortable and convenient experience for all our guests. Please keep us in mind for your future visits to the area!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Kevin, We are delighted to hear you chose our hotel for your stay! We hope you had a pleasant experience and we look forward to welcoming you back soon.
by A verified traveler
Posted 4 May 2024
Terrible stay. Both beds had bed bugs. I didn't get any sleep I will never stay at this location every again.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Edna, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 22 Apr 2024
The price and cleanliness.
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Roshanda,We appreciate your feedback on the price and cleanliness of our hotel. We strive to offer competitive rates while maintaining high cleanliness standards for all our guests' comfort. Your comments will be shared with our team for further improvement. Thank you for staying with us.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Quardell,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back again soon for another enjoyable stay!
by A verified traveler
Posted 31 Mar 2024
Could hear the people in the next room talking, walls are paper thin. Pool water was very cloudy couldn’t see the bottom of the pool
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello Nathan,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will address the noise level and pool water clarity with our team to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.
