Ratings based on 152 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
We were not disclose total price until we arrived.
Comment from Hotel Management
14 May 2024 by Chase C, Hotel Management
Thank you for the review. In speaking with my agents that facilitated the check in, it is always suggested to double check your confirmation email after making the reservation. I'm glad in the end both your confirmation email and our reservation system matched in every way. We wish you all the best.
by A verified traveler
Posted 7 May 2024
We have stayed many times! Love walking through the park; close to restaurants and bars.
Comment from Hotel Management
9 May 2024 by Chase C, Hotel Management
Thank you for such an amazing review!
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel, staff & food! Walking distance to everything downtown Huntsville has to offer!
Comment from Hotel Management
1 May 2024 by Chase C, Hotel Management
Thank you for the great review! Please come back and visit with us again.
by A verified traveler
Posted 21 Apr 2024
We came for our anniversary and rhe hotel staff was extremely nice and rhem even rook our pictures for us and greeted us every time we entered the lobby the parking attendees were wonderful.
Comment from Hotel Management
23 Apr 2024 by Chase C, Hotel Management
That is amazing to hear! Can't wait to share this with the team. We hope you visit with us again.
by A verified traveler
Posted 9 Apr 2024
The property was great.
Comment from Hotel Management
11 Apr 2024 by Chase C, Hotel Management
Thank you for the high praise! We'd be glad to welcome you back anytime you are in the area.
by A verified traveler
Posted 3 Apr 2024
Hotel restaurant didn’t act like they wanted to serve us. We had been at a tournament all day and the reason we chose this hotel was because it had an onsite restaurant.
Parking was not good.
Comment from Hotel Management
3 Apr 2024 by Chase C, Hotel Management
We are sorry to hear about the experience you had with us. We are passing on your feedback to the department head of the food and beverage department. We hope this did not sour the entire experience.
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Chase C, Hotel Management
Thank you for the score and we hope you visit with us again next time you are in Huntsville.
by A verified traveler
Posted 17 Mar 2024
Nice safe town
Comment from Hotel Management
21 Mar 2024 by Chase C, Hotel Management
Thanks for the great score!
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Chase C, Hotel Management
Thanks you for the score. Wish you would've let us know what could have been better.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Chase C, Hotel Management
Thanks for the great score!
