Ratings based on 428 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
A lil freeway noise. And breakfast was at 8am. (Late)
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Milene,We're enlivened to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveler
Posted 3 Jun 2024
The walls where do thin I heard the people at 2 am
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Bruce, We regret to hear about your experience and apologize for any disturbance caused during your stay. Your feedback is valuable, and we will share it with our team for review and improvement on our noise insulation measures. Thank you for bringing this to our attention, as we strive to provide a peaceful environment for all our guests.
by A verified traveler
Posted 22 Mar 2024
Very nice and clean
Comment from Hotel Management
29 Mar 2024 by Manager, Hotel Management
Hello Katrina,We're pleased to hear you found our hotel nice and clean. Your feedback is valuable to us as we strive to maintain high standards for all our guests. If there is anything else we can assist you with, please don't hesitate to contact us.
by A verified traveler
Posted 12 Mar 2024
The window to my room was broken, there were fruit flys and stained towels and sheets.
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hello Xavier, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address these issues with our team to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Manager, Hotel Management
Hello Dustin,Thank you for taking the time to drop is a high rating. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
by A verified traveler
Posted 4 Mar 2024 on Orbitz
I had extreme difficulty checking in even though it was pre-paid. It seemed to be a problem with Orbitz travel agency and the hotel. It was not easy to resolve and discouraging to stay there.
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Hello Petuuche, We regret to hear about the challenges you faced during check-in. Your feedback is important, and we will review our procedures to ensure a smoother experience for future guests. Please contact management to further discuss your concerns and any issues with third-party booking platforms for clarification.
by A verified traveler
Okay, but some concerns.
Posted 19 Feb 2024 on HotelsThe bed was comfortable and linens and towels were clean. But the room was somewhat dingy and the bathroom was worn and grimy in spots. The sign in the lobby said that the breakfast would begin at 7:00 am, but the doors didn't open until 8:00 am each day. This caused me to miss the breakfast two of the three days. There were several homeless people loitering around the hotel.
Comment from Hotel Management
21 Feb 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback on the comfortable bed and clean linens and towels. We will certainly address your concerns about the room and the bathroom with our housekeeping team. The breakfast timing issue and loitering guests will also be looked into for our guests' safety and convenience. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 30 Nov 2023 on Hotels
Night man at the front desk was fantastic.
Room was a typical cheap motel, lots of sirens at night and a gunshot a few blocks over when we arived.
Comment from Hotel Management
2 Dec 2023 by Manager, Hotel Management
Hello Autumn, Thank you for taking the time to share your feedback. We appreciate your kind words about our night man at the front desk. We apologize for any inconveniences you experienced during your stay. Our team is always working to ensure the safety and comfort of our guests. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 14 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by Manager, Hotel Management
Hello Viann,Thank you for taking the time to review our hotel. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Our team strives to provide exceptional service to all our guests, and we will take your comments into consideration for future improvements. Please feel free to contact our management team directly to discuss your concerns further.
