Ratings based on 694 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Rahul, Hotel Management
Thank you for your review. We are glad you enjoyed our staff and our property!
by A verified traveler
Posted 7 May 2024
Bed covers stained. Stain on two of the rags and towels. I'm a burqueño myself, so I know the city is a little rough, but damn there was dopeheads all around that area.
(Heidi) the maintenance man, and the women at the desk in the morning are all very friendly. Thank you guys. But the rooms could really use an upgrade old tv, (remote didn't work) had trouble getting the door open everytime I went in and out of the room.
Comment from Hotel Management
20 May 2024 by Rahul, Hotel Management
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. Rest assured, we take cleanliness and maintenance concerns seriously and will address them promptly. We appreciate your kind words about our staff members and their friendliness. Your comments regarding the need for room upgrades, including the TV and door functionality, are duly noted, and we'll work diligently to improve these aspects for a better guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.
by A verified traveler from Tucson
Posted 4 May 2024
Comment from Hotel Management
20 May 2024 by Rahul, Hotel Management
Thank you for your review of Days Inn Downtown. We hope to see you again soon!
by A verified traveler
Posted 1 May 2024
Heidi at the front desk was very kind and helpfull. She went beyond her job to help with ordering take out for me. Also in the morning as I was walking to my car she greated me by my name and thanked me for staying there. The room was clean and comfortable and very quite
Comment from Hotel Management
20 May 2024 by Rahul, Hotel Management
Thank you for sharing your experience! We're thrilled to hear that Heidi provided such exceptional service and went above and beyond to assist you during your stay. It's wonderful to know that you found the room clean, comfortable, and quiet. We appreciate your kind words and hope to welcome you back soon for another great stay!
by A verified traveler
Posted 28 Apr 2024
false advertising about breakfast, broken tv and lack of response to fix it. Dirty bedsheet
Comment from Hotel Management
20 May 2024 by Rahul, Hotel Management
We sincerely apologize for your experience at this property. This is not the standard at our hotel.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Rahul, Hotel Management
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We will address the issues you mentioned with our team to ensure that we improve and provide a better experience for all our guests in the future. If you would like to discuss your concerns further, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.
by A verified traveler
Posted 26 Feb 2024
Everything was perfect security everything over here really perfect clean room staff is friendly general managers really really friendly and the manager thank you for
Comment from Hotel Management
4 Mar 2024 by Rahul, Hotel Management
Thank you for choosing to stay with us and for taking the time to share your positive experience! We're thrilled to hear that you found our hotel to be a great spot for a spontaneous overnight stay and that our friendly staff made you feel welcomed and safe. It's wonderful to know that you and your fiance enjoyed your time with us enough to extend your stay.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Raul, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean and comfortable, and that our staff provided excellent service during your stay. Guest satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Rahul, Hotel Management
We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!
by A verified traveler from Albuquerque
Posted 12 Feb 2024
Wonderful experience
Comment from Hotel Management
4 Mar 2024 by Rahul, Hotel Management
\We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for your support!
