Ratings based on 210 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Rustic feel on the way to the Kroller Moeller Museum
Comment from Hotel Management
1 May 2024 by Evita, Hotel Management
Dear Michael,Thank you for your review.We are pleased to hear that you enjoyed your stay at Veluwe Hotel de Beyaerd! The Kroller Moeller Museum is fantastic, we love it as well.We hope to see you again at our hotel.Kind regards,Evita Veluwe Hotel de Beyaerd
by A verified traveler
Posted 19 Apr 2024
Staff was unbelievably rude at this hotel. If a good experience is what you'd like, do not stay at this hotel. Rude staff.
Comment from Hotel Management
1 May 2024 by Carlijn, Hotel Management
Dear Russel, Thank you for your review. We apologies that your stay wasn't up to your standards. Hospitality is very important for us and we are glad you let us know so we can improve this. If you want to let us know more about your stay, you can always contact us. Kind regards Carlijn De Beyaerd
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
27 Jul 2023 by Veluwe Hotel De Beyaerd, Hotel Management
Beste meneer/mevrouw,Hartelijk bedankt voor uw beoordeling. Ik ben blij dat u genoten heeft van een fijn verblijf bij Veluwe Hotel De Beyaerd. Wij hopen u en uw familie snel weer een keer terug te zien! Mocht u dit van plan zijn, dan horen wij het graag. Met gastvrije groet,Dana Veluwe Hotel De Beyaerd
by A verified traveler
Posted 10 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Team Veluwe Hotel De Beyaerd, Hotel Management
Beste Monica,Ontzettend bedankt voor uw mooie beoordeling! Ik ben blij dat u genoten heeft van uw verblijf bij Veluwe Hotel De Beyaerd. Wij hopen u in de toekomst nog een keer te mogen ontvangen. Mocht u van plan zijn om nog een keer bij ons te komen verblijven, dan maken wij graag de reservering voor u. Met gastvrije groet,Dana Team Veluwe Hotel De Beyaerd
by A verified traveler
Posted 17 Aug 2022
Very quiet and peaceful hotel. Great breakfast and large rooms. Bonus if a swimming pool to enjoy in the hot weather. Staff very friendly
by A verified traveler
Good hotel with outdoor pool
Posted 11 Oct 2020 on HotelsNice hotel with good facilities like a gym and outdoor pool and I can tell the food in the restaurant was amazing. Unfortunately, the breakfast was not rich, and they offered just boiled eggs because of the pandemic situation but from my point of view that was just a reason to make things easier for them.
Comment from Hotel Management
29 Oct 2020 by Team Apollo Hotel Veluwe de Beyaerd, Hotel Management
Dear Rares,
Thank you very much for your review.
Great to read that you liked our hotel and the facilities and also the food!
We hope to serve our traditional breakfast again as soon as possible.
Looking forward to welcome you soon in the Veluwe!
Kind regards,
Team Apollo Hotel Veluwe de Beyaerd
by A verified traveler
Posted 9 Aug 2019 on Hotels
Comment from Hotel Management
18 Aug 2019 by Team de Beyaerd, Hotel Management
Beste David,
Bedankt voor het delen van uw ervaring met ons.
Wij hopen u in de (nabije) toekomst weer te mogen begroeten in ons hotel.
Met vriendelijke groet,
Team de Beyaerd
by A verified traveler
Posted 5 Aug 2019 on Hotels
The pool is in the centre of the complex of rooms. EVERY night at around 12.00am/1.30am and again at 5.30/6.00am a group of men had a pool party, shouting and jumping in the pool. Despite politely telling reception every morning, nothing was done. We ate in the restaurant every night. We usually arrived around 8.30pm, but each night the staff made us unwelcome with comments about the kitchen closing. We had been told it was open until 9.00pm. There was no obvious place to go to ask for a table, only a bar with no one behind it most of the time, but when we sat down they were always upset even if we went to try and find someone to see if it was alright to sit there. I have never such astonishingly rude behaviour and appalling customer service. A colleague from Germany who was dining with friends had also received the same treatment as did some Americans who dared to sit in the restaurant at 9.01! If the hotel expects its guests to undertake some specific ritual in order to dine in the hotel restaurant then it would be a good idea to inform them when they check in. One particular older girl was the most shocking and a girl who had only just started working there who told us they were busy and stressed (the restaurant was half empty) and we were very rude to sit at a table without their permission! Our drinks were slammed down on the down on the table and we waited 50 minutes for food. The guy on check out told us he had a "skin like an elephant" when customers complained.
Comment from Hotel Management
16 Aug 2019 by Front Office Agent, Hotel Management
Dear anyname88,
Thank you very much for both your stay as well as sharing you’re your feedback with us.
I did spoke with you during your stay in the morning about the noise of the pool during the night and again I think I have mis understood that the noise was only two nights. First of all I am very sorry that it happened in the first place, unfortunately we were not fully sure who were responsible for this ‘party’. As I mentioned during your stay this is definitely not the service we want to provide!
Besides, I’m rather shocked to read your comments about the service in our restaurant. On behalf of our General Manager I would like to deeply apologize and assure you that this has been discussed with all responsible team members to prevent this from happening again.
Even though I do understand your point of view, I do very much hope to still show the real Apollo service level in the (near) future.
With warm regards,
Welmoed Visser
by A verified traveler
Definitely stay here!
Posted 4 May 2018 on HotelsBeautiful hotel and area!
Recommended
for Everyoneby A verified traveler
Posted 20 Nov 2017
Very pleasant stay. Staff were very helpful. Food was excellent.
