Ratings based on 76 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Clean and warm
Posted 1 Mar 2024 on HotelsStayed for one evening as a last minute booking (19.30).
The room was as clean and warm as the welcome I received.
I would happily stay here again- thank you
by A verified traveler
one of the worst
Posted 21 Feb 2024 on Hotelsbad bags
Comment from Hotel Management
21 Feb 2024 by SC, Hotel Management
Dear guestWe would very much like to hear more regarding your stay with us and to find out why you felt it terrible? The review has been posted 12 weeks after your stay so it is important for us to learn from this. We also upgraded your room to a large twin room as opposed to the single you booked. If this was not to your liking, again please give us more information. I would appreciate if you can email me directly to discuss this further. Best wishes.
by A verified traveler
served purpose
Posted 14 Feb 2024 on HotelsThe hotel served its purpose was just a place to sleep for a night. you don’t see the owner had to ring them to get a code to get into the building and the rooms. only after i booked i was informed the restaurant and bar was shut on a monday tuesday so we had to go out to eat. the parking was just the area where they keep the bins, could fit 2 cars max and only small cars (luckily mine is) as you have to drive through a small gate to get there. the walk to the room felt like miles and had a strong smell of pee everywhere. the room was ok. carpet had a lot of stains and weird smell in the small bathroom. on a lighter note the bed was clean and comfy , tea and coffee provided in the room and the lady on the phone was very nice and helpful.
Comment from Hotel Management
14 Feb 2024 by SC, Hotel Management
Dear guestThank you for your feedback. We are pleased you enjoyed your stay with us. Our bar area is open on a Monday, Tuesday and Thursday serving evening meals and drinks for our guests. There must have been a misunderstanding as you arrived whilst I was at our suppliers but was on hand from early afternoon to serve and attend to your needs. We hope that you would consider a stay with us again in the future. Kindest regards.
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
7 Feb 2024 by SC, Hotel Management
Dear GuestMany thanks for your valued feedback. We hope that you will consider a stay with us again soon.Best wishes
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by SC, Hotel Management
Dear DeanThank you for your feedback. We hope that we will be able to welcome you back to The Embassy again soon. Kind regards.
by A verified traveler
Posted 7 Dec 2023 on Hotels
Very basic. Not set for comfort
Comment from Hotel Management
15 Dec 2023 by SC, Hotel Management
Dear guestThank you for your feedback. Kind regards
by A verified traveler
Posted 25 Nov 2023
4th or 5th stay here now in 12 months
Comment from Hotel Management
15 Dec 2023 by SC, Hotel Management
Dear Scott Thank you for your feedback and your continued support. We look forward to welcoming you back again soon. Kind regards.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comfortable, driendly, peaceful place to stay.
Comment from Hotel Management
23 Oct 2023 by SC , Hotel Management
Dear KeithThank you for your feedback and we look forward to seeing you again soon. Kindest regards
by A verified traveler
Posted 20 Oct 2023
Check in at anytime with access code to building , But got room at the front and was kept awake by constant lorries needs better windows to block the noise out .
Comment from Hotel Management
23 Oct 2023 by SC, Hotel Management
Dear ShaunThank you for your feedback. If you would be happy to stay with us again, please reach out to us to request a room at the back of the hotel. We will do our very best to accommodate any requests if we availability. Kindest regards
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by SC , Hotel Management
Dear ScottThank you so much for your positive feedback. We look forward to welcoming you back soon. Kind regards
