Ratings based on 76 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Disappointing
Posted 6 Mar 2023 on HotelsNo attempt was made to welcome us or explain anything about the hotel or rooms. Room was spacious if rather run down and not exactly clean. I could not access TV channels on the TV just radio. The location is rather remote but as we were just staying overnight for a wedding reception elsewhere that was not an issue.
by A verified traveler
Posted 29 Dec 2022 on Hotels
by A verified traveler
Posted 28 Nov 2022
Very clean and looked after rooms. However, they are not hardly sound proof so very inconsiderate and very late night noisy neigbours disturbed us but no night staff on duty to complain to.
by A verified traveler
Posted 26 Nov 2022 on Hotels
Lovely large room, nice and warm.
Only negative said included breakfast, which from reviews was continental, but at 9am main part of hotel not open, had to leave.
by A verified traveler
Posted 1 Oct 2022
Park securely outside unit
Barn conversion type accommodation
Good central heating
Very friendly staff
by A verified traveler
Posted 14 Aug 2022 on Hotels
by A verified traveler
Posted 10 Aug 2022 on Hotels
by A verified traveler
Posted 7 Aug 2022 on Hotels
by A verified traveler
Posted 3 Aug 2022
As soon as I got there and received the keys to the room in which we were staying, and opened the door the smell was absolutely disgusting and foul, we also had a wet room which was awful paint off tiles no bath towels just hand towels. And not clean at all. we got there at 9.40 pm from 1am on the road and just wanted a bath or a decent shower, but just couldn’t stay there it was to bad with the smell and finding out this was a disabled room, I’m not disabled and wasn’t it wasn’t very clean very clean, i belt insulted that I wasn’t told about the room, I have a cleaning business and don’t know how they can possibly rent this room out, so I went to hand the keys back the staff was ignorant in helping me at all, didn’t see my problem with the room especially when cost nearly £70 and I’ve stayed in a lot cleaner rooms for this price, so I left and had to travel 2 1/2 hrs home as it was to late to get anywhere as it was past 10pm, I would never book with them again after this and wouldn’t recommend this to anyone.
Comment from Hotel Management
3 Aug 2022 by senior staff, Hotel Management
Hi Yvonne
I am sorry you were not happy with your room.It was a standard double and a disabled room.Hence why it was a wet room.We were hosting a wedding that night so that was the only room we had left.I can assure you it was very clean.
You were very aggressive and was shouting at staff,you also threw the keys at them and left.
Sorry you were not happy.
Kind regards
Natalie
