Ratings based on 329 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 May 2024
Nice place to stay
5 out of 5
by A verified traveler

Posted 12 Mar 2024
A well presented hotel in a convenient location - about three minutes walk to Les Bergers ski area. The hotel is clean and the rooms are pleasant. The bar area is nice to relax in and the staff are great, especially Alicia.
4 out of 5
by A verified traveler

Posted 29 Jan 2024
Clean, nice bar and restaurant with lovely view. Views from the room were spectacular. Good location. Food on half board option pretty good. Very good breakfast. Disappointed that there was a charge (quite a lot) to use sauna and jacuzzi as chose the hotel for that reason. Not clear when booking.
5 out of 5
by A verified traveler

Posted 19 Dec 2023
The staff are welcoming, friendly and helpful, and the facilities are great. Breakfast is 5 star. A few mins walk and you're on the Marmottes 1 chairlift. Ideal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2023
5 out of 5
by A verified traveler

Posted 4 Apr 2023
Great location, nice modern rooms, helpful and friendly staff
Comment from Hotel Management
12 Apr 2023 by Réception Pic Blanc, Hotel Management
Thank you for your feedback !
5 out of 5
by A verified traveler

Posted 31 Mar 2023
Good location for ski lifts. Staff very helpful. Will consider again.
Comment from Hotel Management
31 Mar 2023 by Pic-Blanc, Hotel Management
Hello Mr Dearman,Thank you for your very nice comment, it would be a great pleasure to welcome you back to our establishment on another trip to Alpe d'Huez.
4 out of 5
by A verified traveler

Nice hotel but disappointing spa

Posted 20 Mar 2023 on Hotels
Really nice hotel let down by the spa which is not free for hotel guests, only fits 6 people in at a time and has to be reserved in advance in hour slots. Otherwise the hotel is great - friendly staff, comfortable rooms, nice bar / lounge area, really good breakfast, ski hire in the hotel which is only 5 mins walk to the chair lifts.
Comment from Hotel Management
24 Mar 2023 by Pic-Blanc, Hotel Management
Good morning, sir,The whole team is very happy to read your very positive feedback, and we are delighted to know that you particularly liked our hotel.As far as the spa is concerned, we are obliged to make reservations and limit access so that it remains pleasant for everyone.We hope to see you again in our hotel for your next holiday in Alpe d'Huez.Yours sincerely,Maxime from the reception team.
4 out of 5
by A verified traveler

Posted 19 Mar 2023 on Hotels
Comment from Hotel Management
24 Mar 2023 by Pic-Blanc, Hotel Management
Good morning, sir,Thank you for your generous note, we hope to see you in our establishment in the future to increase your rating.Yours faithfullyMaxime from the reception team.
5 out of 5
by A verified traveler

Posted 10 Feb 2023 on Orbitz
Perfect relaxing place. Very friendly team.
Comment from Hotel Management
20 Feb 2023 by Anais, Hotel Management
Thank you for sharing your positive experience. It's great to hear that you found the atmosphere perfect for relaxation and that the team was very friendly.Atmosphere and staff are two of the most important elements of a pleasant stay, and it sounds like you found both to be excellent at our hotel.Thank you again for your kind words and for choosing us for your stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.