Ratings based on 214 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Great location and staff where very helpful with all our needs
Comment from Hotel Management
9 Apr 2024 by Anna R. Customer Service, Hotel Management
Dear DAVEThank you very much for taking the time to share your opinion with us. We are delighted to know that we have contributed to making your trip an unforgettable experience.
by A verified traveler
Posted 9 Feb 2024
Good service and very clean
Comment from Hotel Management
11 Feb 2024 by Norma A., Customer Service, Hotel Management
Distinguished Luisa, Thank you very much for your review. Sincerely, Norma A., Customer Service
by A verified traveler
Must stay in Huesca
Posted 12 Jan 2024 on HotelsClean! Staff are incredibly! Easy Parking! Awesome restaurant! Only spot to stay when visiting Huesca
Comment from Hotel Management
15 Jan 2024 by Norma A., Customer Service, Hotel Management
Dear Jared, Thank you very much for so many positive comments about our hotel. We are happy to know that you enjoyed a pleasant stay with us. Receive a warm greeting, Norma A., Customer Service.
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Cynthia B. Customer Service, Hotel Management
Estimado Paul,Gracias por tomarse el tiempo de compartir su evaluación positiva. Nos alegra saber que disfrutó de su estancia. Apreciamos su apoyo y esperamos darle la bienvenida nuevamente pronto.Saludos cordiales, Cynthia B. Customer Service
by A verified traveler
Posted 7 Jul 2023
One problem - Arriving at the property I learned that we had to call ahead if we wanted parking. No notice of this prior to arrival. As it turned out street parking was free and we only needed the hotel parking for one night.
Dining room was expensive but there were plenty of restaurants in the area.
Comment from Hotel Management
6 Dec 2023 by Cynthia B. Customer Service, Hotel Management
Dear Cheryl,Thank you for sharing your feedback about your stay. We apologize for any inconvenience regarding the parking information. As our parking cannot be reserved in advance, we recommend calling the morning of your arrival. If there is availability, we can reserve a spot for you. We regret any confusion and appreciate your understanding. We hope to have the pleasure to host you again soon !Best regards,Cynthia B.Customer Service
by A verified traveler
Posted 21 Jun 2023
Hotel staff were extremely kind and helpful. Location is perfect for seeing Huesca and surrounding towns. Restaurant is quite good, with excellent service. Our room was very spacious and had gorgeous views of the city from the balcony. One of the best places I've stayed in Europe.
Comment from Hotel Management
6 Dec 2023 by Cynthia B. Customer Service , Hotel Management
Dear Amanda,We appreciate your positive feedback! We're delighted to have contributed to your enjoyable experience. Your kind words inspire our team, and we can't wait to host you again.Best wishes, Cynthia B. Customer Service
by A verified traveler
Posted 22 Jan 2023
Better than photos or description. Great central location and modern room. Highly recommended!
by A verified traveler
Posted 15 Jan 2023
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by A verified traveler
Not a place I recommend
Posted 27 Dec 2022 on HotelsThe hotel was described and is a 4* hotel. Seems like in Spain it’s good to lower the stars rate of at least 2*.
The room was very simple, cold floor with no rug or anything. Bathroom was cold, same for the floor. If you want hot water it’s good to have the water run for 5min at least before any hot water comes in.
The heater in the bathroom was not working.
No kettle with tea and coffee in the room.
We asked for a quiet room. Each time someone would get into their room we could hear the door closing and banging.
The breakfast was fine (although not included of course).
And we could have our cat with us, but same for an extra 10€.
The “best” part was the charging station for the electric car.
We paid 14€ for the parking and on top of that they charged us 23€ to charge the car. We have been to other hotels and I’ve spent my life experiencing hotels. That one was a first. We basically paid 37€ to park the car and charge it at the hotel, a so-called 4* one where one would expect some good service and some included service such as charging one’s car and kettle with tea and coffee in room.
Definitely not a place I would recommend.
by A verified traveler
Posted 29 Nov 2022
I liked that this hotel was centrally located, value for money and had on site parking. Reception was friendly and informative. Rooms are a good size and very warm and clean. Cafe facilities were available and were ok.
