Ratings based on 209 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
The staff treat us like family.
Comment from Hotel Management
18 Mar 2024 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Mr Terry,We would like to thank you very much for choosing Muong Thanh Holiday Hotel and for taking your valuable time to post your feedback with excellent rating on Expedia.It's so meaningful to us because of our commitment to a delightful service. We are also proud to have such staffs had made your stay so enjoyable. To each of us, this comment is a big reward to what we are trying and aiming to achieve. We'll keep going and looking forward to welcoming you next time.Best Regard,Nguyen Ich HieuGeneral Manager
by A verified traveler
Posted 13 Mar 2024
I like the safe environment around the area, the cleanliness of the room, the wonderful breakfast they offer.
I just don’t like the loud noise of music coming from the neighborhood and the lousy safe box offered to guests
Comment from Hotel Management
14 Mar 2024 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Mr. Tan,We would like to thank you very much for choosing Muong Thanh Holiday Hotel and for taking your valuable time to post your feedback with excellent rating on Expedia.We'll keep going and looking forward to welcoming you next time.Best Regard,Nguyen Ich HieuGeneral Manager
by A verified traveler
Posted 10 Feb 2024
The staff is really friendly, polite and helpful. We truly enjoyed our stay.
Comment from Hotel Management
15 Feb 2024 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Ms Vi, We are delighted to have you stay with us at Muong Thanh Holiday Hue hotel. We happy to learn that you were satisfied with the hotel's service. We would continue to work to maintain the standard while anticipating your future visit. Best regards, Nguyễn Ích Hiếu General Manager
by A verified traveler
Posted 9 Jan 2024 on Hotels
Room is nice view is good. Ac did not cool as well as we wanted though
Comment from Hotel Management
11 Jan 2024 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Dennis,Thank you for your kind words and your feedback about your overall experience at Mương Thanh Holiday Hue Hotel. Your compliments relating to our hotel room is truly appreaciated.Besides that, we deeply regret the unfortunate incident regarding the Air Conditioner. Your stay could have been more meaningful if there had been that.Your feedback is invaluable in helping us improve our guest service and avoid similar situation in the future. Once again, we apologize for any disappointment you experienced. We would be grateful for the opportunity to welcome you back in the future, ensuring a truly complete and satisfying experienceBest regards,Mr Nguyen Ich HieuGeneral Manager
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Mr. JinHyouk,We are happy to get your feedback. That brings us motivation to keep trying and satisfying our distinguished guests. Thank you for giving us chance to server you last time and in coming time.Best regards,Nguyen Ich HieuGeneral Manager
by A verified traveler
Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Mr Loc,We are happy to get your feedback. That brings us motivation to keep trying and satisfying our distinguished guests. Thank you for giving us chance to server you last time and in coming time.Best regards,Muong Thanh Holiday Hue Hotel
by A verified traveler
Posted 1 Dec 2023
Comment from Hotel Management
25 Dec 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Chị Alisa Nguyen thân mến,Cảm ơn Chị đã chọn lưu trú và dành thời gian đánh giá dịch vụ của Khách sạn Mường Thanh Holiday Huế.Chúng tôi rất vui vì đã mang lại trải nghiệm tích cực đến chị về không gian, dịch vụ cũng như là đội ngũ nhân viên của khách sạn. Những phản hồi tốt của chị là lời động viên thật sự ý nghĩa để chúng tôi cố gắng phục vụ khách hàng tốt hơn nữa trong tương lai.Rất hy vọng sớm được gặp lại chị trong thời gian sắp đến.Trân trọng,Nguyễn Ích HiếuGiám đốc khách sạn
by A verified traveler
Posted 15 Aug 2023
Comment from Hotel Management
5 Sep 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Ms/Mr Wayne,Thank you very much for your feedback. We appreciated to your review and rating to Muong Thanh Holiday Hue hotel after staying with us. We hope to see you next time.
by A verified traveler
Posted 1 Jul 2023
Comment from Hotel Management
28 Jul 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Eric,We are happy to get your feedback. That brings us motivation to keep trying and satisfying our distinguished guests. Thank you for giving us chance to server you last time and in coming time.
by A verified traveler
Posted 15 Jun 2023
Hotel was a great location in Hue and easily walkable to the Imperial City. View from room was amazing. Hotel staff was lovely and very helpful. Room itself was clean but a bit dated- reminded me of the 70s!
Comment from Hotel Management
15 Jun 2023 by Muong Thanh Holiday Hue Hotel, Hotel Management
Dear Ms Kathryn,Thank you very much for your feedback. We appreciated to your review and rating to Muong Thanh Holiday Hue hotel after staying with us. We hope to see you next time.Kind regards,Muong Thanh Holiday Hue Hotel
