Ratings based on 208 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent
Posted 11 Jan 2020 on HotelsExcellent amazing hotel!!!. We enjoyed are one night stay at this hotel enough for us to stay for one more night rather going back to danang. Everything is ( 5 )🌟 🌟 🌟🌟 🌟. I recommend this hotel if anyone planning to get to hue.
Comment from Hotel Management
11 Jan 2020 by Sophie, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day. With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel. Once again, thank you for being our guest.
by A verified traveler
Posted 1 Dec 2019 on Orbitz
Comment from Hotel Management
3 Dec 2019 by Sophie, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day. With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel. Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler
Posted 30 Nov 2019
The staff was the best we had throughout the trip, very professional and so attentive. Well situated near restaurants and entertainment , 30 minutes walk from the Imperial City. The rooms were big and the breakfasts were a la carte and very good. They booked our transport from Hue to Hoi An with a driver-guide that brought us to attractions along the way (LAN Ko beach, Mountain Pass,and Marble Mountain, even a pit stop at Danang, ). Good hotels in Vietnam always help you plan and book your needs for transport and visiting.
Comment from Hotel Management
3 Dec 2019 by Sophie, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day. With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel. Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler
Posted 23 Nov 2019
Great breakfast,staff very friendly.Rooms good with river view
Comment from Hotel Management
27 Nov 2019 by Amy, Hotel Management
Thank you so much for your kind feedback.
This is a big happiness for all staff working here.
If you really enjoyed the time when you stayed with us, please recommend to your friends or your family for us.
With the experience you have shared, may be you will bring more customers for us in the future.
Once again, thanks you so, so much.
by A verified traveler
Posted 11 Aug 2019 on Orbitz
Comment from Hotel Management
12 Aug 2019 by Anna, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day.
With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel.
Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler
Trip to Hue
Posted 19 May 2019 on HotelsA++++ very good and clean hotel. The best breakfast. Nice receptionist. All male staffs were nice with great services but only the staff man with red uniform who is standing or sitting right by the door to open and helping carry luggage in the first day i came was smelling so bad and stinky. He need to clean or wash his work uniform and keep his body underarms with deodorant good though. However thanks for everything in all services and I love Hue.
Comment from Hotel Management
20 May 2019 by Sophie, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day. With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel. Once again, thank you for being our guest and wish to have another chances to serve you in the near future
by A verified traveler
Posted 27 Apr 2019
From start to finish a fantastic little hotel. Staff amazing and room fabulous for the price we paid. We definitely recommend to all. Breakfast was ample and delicious. All in all a fabulous experience
Comment from Hotel Management
28 Apr 2019 by Anna, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day.
With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel.
Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler
Great stay
Posted 16 Apr 2019 on HotelsThe staff were very friendly and helpful. They helped me plan my time in Hue and gave great food recommendations as well. The room was clean, quiet and comfortable. I will definitely be staying here again when I come back to Hue.
Comment from Hotel Management
16 Apr 2019 by Anna, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day.
With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel.
Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler
Posted 14 Apr 2019
Comment from Hotel Management
14 Apr 2019 by Anna, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day.
With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel.
Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
by A verified traveler from Vancouver
Posted 10 Apr 2019 on Hotels
pleasant, nice breakfast
Comment from Hotel Management
10 Apr 2019 by Sophie, Hotel Management
Thank you so much our dear guests for taking your precious time to write a biased review for our hotel. It is the biggest motivation that you brought to all hotel staffs to attempt to improve hotel service day by day. With regard to some negative points, we are constantly looking for solutions to satisfy our guests . Our happiness is associated with your happiness. This is the reason why we always hope to give you the best service at our hotel. Once again, thank you for being our guest and wish to have another chances to serve you in the near future.
