Ratings based on 364 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2024
The staff at the Eldora were kind and friendly. This hotel is well located from restaurants and shops and only a 25 minute walk to the Citadel. The breakfast was really good every morning. Great value.
by A verified traveler
Posted 13 Feb 2024
Everything was alright till i book another day to stay. They said they didn’t receive my booking and offer me to upgrade another room with extra charge. I didn’t agree and contact Expedia customer service, an agent gave me confirm number but the staff still didn’t accept that. After that they said someone canceled a room that equal to mine, they could consider for me to stay but still DID NOT RECEIVE THE BOOKING.
It’s unacceptable when they tried to get extra money from guests. I left the hotel even it was really hard to book another stay same day at that time. A Expedia’s agent helped me to cancel and claim the refund later . This hotel’s staff is unacceptable.
by A verified traveler
Posted 29 Jan 2024
by A verified traveler
Posted 29 Jan 2024
very nice
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 24 Feb 2023 on Hotels
by A verified traveler
Posted 4 Feb 2023
All very lovely at this hotel! Very luxurious, was a slight shame that the pool was closed for maintenance but it has to be done sometime I guess.
by A verified traveler from San Francisco
Posted 4 Jan 2023
After Covid shutdown, the property was trying to restart the facility so there were some kinks like the water were extremely hot even touching the knobs of the faucet. But the staff tried their best. Wish the pool could be a bit warmer
by A verified traveler
Posted 6 Sep 2022
This is a gorgeous hotel. The rooms are beautifully furnished with a large and gorgeous bathroom. The pool is simply stunning. The breakfast was very elaborate with Hue specialties, vietnamese dishes and regular westerners options. We only spent a night there, so we had a very limited time to explore around, but in a short walk you can be on a sidewalk along the river, or you can walk around at night a block of streets that are pedestrians only. Great restaurants options near by too. We highly recommend it!!
by A verified traveler
Posted 6 Feb 2020 on Hotels
