Ratings based on 23 Verified Reviews

4.3 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 May 2019
So very well located, and the front counter staff are unobtrusive but extremely helpfull and friendly. The lady who cleans the rooms brightens the day with a magic gleaming smile as we ascend or descend the stairs. This epitomises the whole atmosphere at Casablanca; a happy smiling good place to be. Reasonable tariffs and great food at the adjacent restaurant, complete a nice package.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2019 on Orbitz
4 out of 5
by A verified traveler

Worth a night or two

Posted 14 Apr 2019 on Hotels
Okay, English spoken by receptionist. Lots of eateries nearby, hotel short walk to riverside.
Comment from Hotel Management
10 May 2019 by Ms. Ly, Hotel Management
Thank you for your review. We are very pleased to see that you had a great stay with us! Please rest assured that your comments will be shared with the team, which for sure will encourage us to continue on our path for excellence. We look forward to welcoming you back very soon! Sincerely, Casablanca hotel.
3 out of 5
by A verified traveler

Posted 16 Feb 2019
Too many steps up, Too old building , Cleanness is ok
Comment from Hotel Management
20 Feb 2019 by Casablanca hotel, Hotel Management
Thank you for taking the time to tell us about your stay at Casablanca hotel. We are sorry to hear that it did not meet your expectations. We will take your comments in consideration for our future recommendations. Again, thank you for your review. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Casablanca hotel
5 out of 5
by A verified traveler

Posted 15 Jan 2019 on Orbitz
Price is reasonable, room is comfortable, staff is polite, nice, and helpfull. Location is great. It's mot far from the Palace.
Comment from Hotel Management
15 Jan 2019 by Truc Tran, Hotel Management
Dear, Thank you for your kind comments regarding your stay at Casablanca. We are very happy to see that you have enjoyed our service We will share your feedback with the team. It will serve for all of us as an encouragement to continue striving for excellence. Thank you again and we hope to welcome you back very soon! Sincerely, Casablanca hotel
5 out of 5
by A verified traveler

Very nice

Posted 9 Jan 2019 on Hotels
Good location. The room was cleaned daily and our towels were changed every day as well. Girls at the reception speak English very well and are super friendly and helpful. They offered us tea and coffee before our onward trip. Thanks again!
Comment from Hotel Management
9 Jan 2019 by Truc Tran, Hotel Management
Dear Tomaz, Thank you very much for your wonderful review! We are happy to see that you have enjoyed our service and facilities and it is always a pleasure for us to take good care I will share your feedback with the team who will undoubtedly feel rewarded by your kind words and hope that we will have the opportunity to welcome you back in the future. Sincerely, Casablanca hotel.
5 out of 5
by A verified traveler

Overall great experience

Posted 23 Oct 2018 on Hotels
My room was clean and comfortable A/C and WIFI were good. The hotel is in a good location restaurants, bars and everything you need within walking distance. They have a restaurant in the lobby and the food tasted great. The staff is amazing and friendly during my stay it was National Women's Day in Vietnam and they invited me for food and drinks to celebrate. Overall great experience would recommend and great value.
Comment from Hotel Management
25 Oct 2018 by Dung, Hotel Management
Dear Chris! Thank you for your feedback, i am happy when you have a good time stay at Casablanca hotel. Enjoy your time here.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 20 Feb 2018 on Hotels
Comment from Hotel Management
22 Feb 2018 by Casablanca hotel team, Hotel Management
Thank you very much for your review
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 19 Feb 2018 on Hotels
Comment from Hotel Management
22 Feb 2018 by casablanca hotel team, Hotel Management
Thank you very much for your review
4 out of 5
by A verified traveler

Nice but not very memorable

Posted 7 Jan 2018 on Hotels
The staff was very helpful when it came to recommendations for dinner, as well as giving information about the town and how to get to the various attractions. The hotel itself was in a great location, everywhere was walkable but the street was quieter than those around it.
Comment from Hotel Management
13 Jan 2018 by recetionist, Hotel Management
Dear our beloved customers! Warmest greeting from Casablanca Hotel! Many thanks for sharing the review regarding your recent stay at Casablanca Hotel! Thank you so much for your support and valuable comments. We look forward to welcoming you again at Casablanca Hotel!
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