Ratings based on 96 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023
The rooms are old, the beds are uncomfortable, they do not have a telephone or Wi-Fi in the rooms, the staff is apathetic and not friendly, the restaurant only has two options, chilaquiles and eggs to taste. The woman at the entrance of the restaurant and She was rude and not at all friendly, the hacienda is beautiful but this hotel is not worth paying for, the surroundings are beautiful and there are many lodging options around.
by A verified traveler
Posted 19 Jun 2023
by A verified traveler
Posted 10 Apr 2023
Beautiful gardens and great property. Need to improve comfort in the beds and pillows.
by A verified traveler
Posted 15 Jan 2023
Beautiful experience
by A verified traveler
Posted 26 Jun 2022
.
by A verified traveler
Posted 20 May 2024
Excelente para descansar, la comida deliciosa, la hacienda es preciosa, con gusto vuelvo otra vez más adelante.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 3 May 2024
:)
by A verified traveler
Posted 28 Apr 2024
Hay una obra de teatro que se presenta recorriendo la hacienda, está excelente
Comment from Hotel Management
5 May 2024 by Hacienda San Miguel Regla , Hotel Management
Sr. Carlos, agradecemos sus comentarios y nos da gusto que disfrutara de la Hacienda, esperamos su pronta visita
by A verified traveler
Posted 2 Apr 2024
El bufet son escasos los platillos y se termina muy temprano el servicio de restaurante y la habitación que me tocó esta vez es muy reducida …, e ido otras veces y a estado mejor la habitación….
Comment from Hotel Management
4 Apr 2024 by San Miguel Regla , Hotel Management
Buenos días Sr. José, nos encontramos realizando diversas actividades para enriquecer su experiencia, por lo que todos sus comentarios nos impulsan y nos motivan a seguir mejorando. Continuaremos trabajando con mayor énfasis en los servicios que se ofrecen para su comodidad y satisfacción. Esperamos recibirlo pronto
