Ratings based on 51 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 14 Feb 2024 on Orbitz
Safe
by A verified traveler
Bad costumer services
Posted 22 Jan 2024 on HotelsThe hotel are ok but the costumer services are poor, they charge me extra tax for nothing, in the moment of the reservation I pay all including tax and the hotel asking for a 10% extra, I do not recomended this hotel, a good option is copriani in this town.
Comment from Hotel Management
23 Jan 2024 by Sebastián Guillén, Hotel Management
Dear Roberth, Thank you very much for your comment after your stay with us. Regarding your claim, tell you that Expedia informs you that you must pay 18% tax at our hotel and you will only be exempt from payment if you present the mandatory documentation (passport, date of entry into the country, and that this does not exceed 60 days). In your case, even though we asked for documentation, you only showed us your driver's license. In this case, due to legal issues, we cannot proceed with the exoneration.Best regards
by A verified traveler
Posted 9 Oct 2023
by A verified traveler
Posted 8 Oct 2023
It was not clear when i have to pay extra taxes fee in the peruvian money. I feel like i pay to much
Comment from Hotel Management
6 Dec 2023 by Sebastián Guillén, Hotel Management
Dear guest,We appreciate your time in commenting on your experience at the Hotel LP Los Portales Tarma through ExpediaConsider that taxes must be added to the rate you take. This is stipulated in the terms and conditions of your reservation.We hope to come back soon!Greetings
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
Posted 22 Jul 2023 on Hotels
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
6 Dec 2023 by Sebastián Guillén, Hotel Management
Estimada Claudia,Muchas gracias por su calificación. Estamos contentos de haberla recibido en nuestro hotel.Saludos cordiales,
by A verified traveler
Posted 15 Mar 2023
The staff was very nice and helpful. The hotel is elegant and spacious; however, there were few residents which gave it an isolated feel. Quiet and peaceful. There was no refrigerator in my room.
Comment from Hotel Management
6 Dec 2023 by Sebastian Guillen, Hotel Management
Dear guest,We appreciate your time in commenting on your wonderful and pleasant experience at the Hotel LP Los Portales Tarma through Expedia, without a doubt it will be of great contribution to other travelers who wish to enjoy and relax in the city.We hope to come back soon!Greetings,
