Ratings based on 34 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2019 on Hotels
by A verified traveler
Quite good.
Posted 1 Sep 2019 on HotelsVery good place. Out of town centre excellent restaurant and service. Good room size with all amenities.
by A verified traveler
Posted 12 Jun 2019 on Hotels
The hotel is located on the edge of town, was easy to reach and to rejoin the motorway network when leaving. Found the staff to be friendly and helpful. Good bar and restaurant facilities on site. Bedroom and bathroom very clean. Breakfast was excellent. Appreciated the free, secure private compound with more than ample parking spaces. With some directions from the reception staff, it was easy to take the bus into town.
by A verified traveler
Posted 4 Jun 2019 on Hotels
by A verified traveler
Good hotel for an overnight stay
Posted 6 Apr 2019 on HotelsVery good hotel for an overnight stay near the business centres in Pamplona.
Comment from Hotel Management
10 Apr 2019 by Recepcion, Hotel Management
Thank you Henrique!
Best Regards
by A verified traveler
It was an alright Hotel. But overall Disappointed
Posted 31 Oct 2018 on HotelsWe booked a 'Twin/Double Room' which allowed us to select on the bedding. Option 1, '2 Single Beds'. Option 2, which we ticked was '1 Double Bed, 1 single Bed'
However our room had 2 single beds pushed together. As my husband is 2 Meters tall, Not only does he not fit on a Single bed, but we also enjoy sleeping close together and as happens with 2 single beds merely pushed together, someone winds up half falling through the gap when the beds push apart during the night!
I went back to reception, politely pointing out the error & asking if the beds could be made up into a double, happy even for a sheet. I was told that my booking was for a twin room, and the reception lady pointed to where it was selected '1 Double Bed, 1 single Bed' I explained that it was not a double and a single but rather 2 singles, and on the booking she could see the other option '2 Single Beds' was not selected. Not what we booked and expected. I was merely told the hotel only provides 'Twin Rooms, 2 single beds' as they get more bookings through this.
So we slept an uncomfortable night. Note even with the window open on a cool rainy night it was still very hot and stuffy. Room was ok otherwise. No fridge. a Bit dated. But for the price we were more then happy and prepared to forget the bed issue. However as we left she again raised the issue, pointing to where it said '1 Double Bed, 1 single Bed' saying you booked a twin '2 single' no!
Restaurant was surprise. Nice food for dinner!
Comment from Hotel Management
1 Nov 2018 by Recepcion Desk, Hotel Management
Dear Hannah,
Thank you for your messenge.
We are realy sorry for this mistake, through hotels.com you can only book single or twin rooms, there is no option to book a double room, in observation you can write your preference (two beds or one big bed) but its depends of the availability, so if you dindt have one big bed room was becouse there was none available.
But thanks to your messenge we detec that there is a fail on their web site and for that reason you can chose betwen "2 Single Beds" or "1 Double Bed, 1 single Bed". We allready order them to change it.
Many thanks again to share your experience with us.
Best Regards
by Henrique
Good hotel for a stay over
Posted 5 Dec 2017 on HotelsIt is a good hotel for a stay over. We are frequent clients as we do business nearby and happy with the stay and conditions.
by Henrique
Good value hotel.
Posted 10 May 2017 on HotelsNice hotel for an overnight stay. Works well for business.
by malika
Posted 15 Feb 2016 on Hotels
Comment from Hotel Management
6 Apr 2016
¡Muchas gracias por compartir su valoración sobre nuestro Hotel! Le esperamos en futuras visitas a Navarra. Saludos cordiales y... ¡hasta siempre!
by malika
Posted 11 Feb 2016 on Hotels
Comment from Hotel Management
6 Apr 2016
¡Muchas gracias por compartir su valoración sobre nuestro Hotel! Le esperamos en próximas visitas a Navarra. Saludos y... ¡hasta siempre!
