Ratings based on 27 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
Comment from Hotel Management
8 Apr 2024 by La Joya - Huaraz, Hotel Management
Thank you very much for your feedback, we are glad that our services satisfaced your expectations, we hope to have you with us again soon.
3 out of 5
by A verified traveler

Ok for one night.

Posted 13 Sep 2019 on Hotels
Nice staff, but issues at checkin locating my hotels.com reservation. Hotel and room feels dated and worn. Clean enough but a bit overpriced compared to other hotels in the area.
5 out of 5
by A verified traveler from TAMPA, FLORIDA USA

Posted 7 Aug 2019
QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING. WFI NOT TOO GOOD COVERAGE.
4 out of 5
by A verified traveler from HAMPTON, TN

GOOD HOTEL FOR MY VACATION

Posted 22 Apr 2019 on Hotels
IT WAS A GOOD HOTEL, PRETTY MUCH AN AVERAGE HOTEL FOR THE HUARAZ AREA, BREAKFAST WAS GOOD. THE HOTEL CONDITION IS OK BUT THE BEDROOM WAS BETTER. I WOULD SAY PERFECT HOTEL FOR SLEEPING AND THEN HAVE FUN WITH THE LOCAL ATTACTIONS ALL DAY LONG !
Comment from Hotel Management
13 Jun 2019 by Hotel la Joya, Hotel Management
Estimado Jose, Gracias por tu comentario y por haber elegido nuestro hotel. Nos agrada saber que disfrutó su estadía; esperamos tenerlo de nuevo y mejorar la experiencia.
5 out of 5
by A verified traveler

Posted 9 Nov 2018
Comment from Hotel Management
7 Dec 2018 by HOTEL LA JOYA, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
3 out of 5
by A verified traveler from Portland.

Wheelchair warning

Posted 24 Sep 2018 on Hotels
The lack of wheelchair access is a problem. The elevator starts on 2nd floor. The staff was good and room was large. The restaurant was quite good, comida typical.
5 out of 5
by Allen Michel

This traveler left a rating score only Posted 27 Oct 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Good choice at a good price

Posted 9 Feb 2017
Hotel is clean, pleasant and comfortable. Within easy walking distance of Plaza. Friendly and efficient staff and good restaurant. Plenty of hot water. No safes to store valuables. A bit of street noise (Peruvians love to tap their horns, though it quiets down late night) but better than a lot of places. I would recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from G

Nice Hotel

Posted 2 Aug 2016
We book thru Expedia but it take them almost 1 hr to check in. And finally they made a 3 bed room into a 4 beds . We were very tide.
2 out of 5
by A verified traveler

Poor English but passionate staff

Posted 24 Jun 2015 on Hotels
The staff didn't speak good English. It was hard to communicate.
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