Ratings based on 771 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Located in the golden area of Shanghai city.
1 out of 5
by A verified traveler from Tualatin

Posted 25 May 2024
I booked a room via Expedia specifically for three adults. The hotel advertisement on Expedia said it could accommodate three people. However, they only supplied two single beds. When asked for a bed for the third person, they asked for additional charge of 230 yuan each night. This is totally unacceptable. Through out my trip on this trip, I have had no problem getting beds for three adults in each room except here. I suggest Expedia demand them to correct the advertisement to not mislead another guess. Other than that, that’s a very good hotel.
Comment from Hotel Management
27 May 2024 by PR, Hotel Management
Dear Guest:Thank you for staying Jinjiang hotel! Your comments are paid high attention by hotel management. Hotel will try the best to improve our service to meet guest's expectation. We are looking forward to having your here again .
5 out of 5
by A verified traveler

Posted 23 May 2024
The location is quiet and convenient to walk to many attractions. The staff are very helpful and polite.
Comment from Hotel Management
27 May 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.
5 out of 5
by A verified traveler

Posted 20 May 2024
Great location.
Comment from Hotel Management
27 May 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.
5 out of 5
by A verified traveler from San Francisco

Posted 17 May 2024
Good location
Comment from Hotel Management
27 May 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Comment from Hotel Management
17 May 2024 by PR, Hotel Management
尊敬的客人:十分感谢您选择上海锦江饭店!您的意见就是对我们最好的鞭策与激励,我们将不断努力为您及所有宾客提供更优质的服务!真诚期待您的再次光临。
1 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
17 May 2024 by PR, Hotel Management
尊敬的客人:非常感谢您入住上海锦江饭店并抽出时间对我们酒店做出评价。可能我们的服务没有完全达到您的期望,对此我们深表歉意。同时我们也希望您能将详细的经历告知我们,以便我们及时了解并改进。感谢您的理解与支持,并衷心期待您能再给我们一次服务您的机会,使您了解到我们真正的服务文化。
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Excellent service
Comment from Hotel Management
15 Apr 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Comment from Hotel Management
29 Mar 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.
5 out of 5
by A verified traveler

Posted 16 Jan 2024
Pretty comfortable and quiet👍
Comment from Hotel Management
22 Jan 2024 by PR, Hotel Management
Dear Guest:Thank you for your comments! We look forward to welcoming you back again on further visits.