Ratings based on 147 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Antonio
Posted 13 Jan 2024
Loved everything.
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
15 Oct 2023 by ENieto, Hotel Management
Gracias por su puntuación! Esperamos que haya disfrutado su estadía con nosotros
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
15 Oct 2023 by ENieto, Hotel Management
Muchas gracias por su puntuación! Esperamos que nos visite pronto nuevamente!
by A verified traveler from mexico
Posted 19 Aug 2023
Comment from Hotel Management
15 Oct 2023 by ENieto, Hotel Management
Hola! Muchas gracias por su puntuación, esperamos que haya disfrutado de su estadía en Hacienda Soltepec. Queremos verlos pronto, esperamos nos visiten nuevamente
by A verified traveler
Posted 5 Oct 2022
I loved the peace and quiet and the fact that this is a historic building. I enjoyed reading the plaques with information on the history of the different areas.
There is nothing that I especially disliked. Just some minor things to improve in the room.
by A verified traveler
Posted 3 Apr 2021
Looks nice but very poor service
by A verified traveler
Posted 4 Mar 2021
One of the best stays we have had. Excelent service, excelent ammenities, very very clean. The food was more than delicious, we had breakfast, lunch and dinner in the same restaurant and love it every time. We got room upgrade and every one was very nice.
by A verified traveler from Mexico City
Posted 27 Aug 2020
The place is beautiful and clean! Staff was very helpful and nice. We had one of the rooms in the oldest part of the hacienda which was really nice, clean and comfy, but it could be very humid and you can smell it!
by A verified traveler
Posted 20 Jan 2020 on Hotels
Comment from Hotel Management
20 Jan 2020 by Hacienda Soltepec, Hotel Management
Hola Daniel, agradecemos tus comentarios y tu preferencia. Nos complace saber que tuviste una estancia placentera con nosotros, esperamos que vuelvas pronto. ¡Saludos!
by A verified traveler
Posted 8 Dec 2019
Comment from Hotel Management
11 Dec 2019 by Hacienda Soltepec, Hotel Management
Gracias por visitarnos y tomarte el tiempo de evaluarnos. Nos gustaría saber más detalles sobre tu estancia con nosotros para poderte ofrecer un mejor servicio. Esperamos que nos puedas visitar nuevamente. ¡Saludos!
