Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Close proximity to Taroko gorge and night market
Comment from Hotel Management
10 Apr 2024 by Duty Manager, Hotel Management
Dear guests,thank you for your sharing and feedback, your encouragement motivated us to get better, wishing to serve you for the next time.
by A verified traveler
Posted 28 Mar 2024
Didn’t receive vip service
by A verified traveler
Posted 26 Mar 2024
Great breakfast buffet with lots of options. Spacious room. Close to a nice and not overly crowded night market and a nice walking trail.
Comment from Hotel Management
26 Mar 2024 by Duty Manager, Hotel Management
Dear guests,thank you for your sharing and feedback, your encouragement motivated us to get better, wishing to serve you for the next time.
by A verified traveler
Posted 25 Mar 2024
Nice and clean hotel, and the staff is professional and friendly.
It would be highly appreciated if the hotel can fix the laundry machine and the dryer.
Comment from Hotel Management
25 Mar 2024 by Duty Manager, Hotel Management
Dear guests, Thank you for taking the time to share your feedback It is regret that this experience did not reach your expectations. Regarding the services provided on site and the training of personnel, our hotel will further review and discuss in deep. Improvement, we attach great importance to the feelings of every guest, and look forward to having the opportunity to serve you again. Sincerely,Lakeshore Hotel Hualien
by A verified traveler from pasco
Posted 14 Mar 2024
Very nice and clean
Comment from Hotel Management
15 Mar 2024 by Duty Manager, Hotel Management
Dear guests,thank you for your sharing and feedback, your encouragement motivated us to get better, wishing to serve you for the next time.
by A verified traveler
Posted 25 Feb 2024
by A verified traveler from YORBA LINDA
Posted 6 Feb 2024
Nice clean hotel. Location bit far from city ; calling taxi takes time. Not a lot of dinning options around the hotel. Neighborhood is very quiet and safe.
Comment from Hotel Management
6 Feb 2024 by Duty Manager, Hotel Management
Dear guests,thank you for your sharing and feedback, your encouragement motivated us to get better, wishing to serve you for the next time.
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
22 Jan 2024 by 值班經理, Hotel Management
親愛的貴賓您好謝謝您入住煙波大飯店花蓮館，感謝您對我們的稱讚，您的支持與鼓勵是我們進步的動力，我們會再繼續努力，不負您對我們的期望，也希望很快的能再次為您服務。
by A verified traveler
vacation
Posted 21 Jan 2024 on Hotelsrooms is good, breakfast quality is rated as an average! gym quality is poor! the receptions Staffs are good!
Comment from Hotel Management
21 Jan 2024 by 值班經理, Hotel Management
親愛的貴賓您好謝謝您選擇入住煙波大飯店花蓮館，我們將轉達您此次入住的意見回饋內容給予相關單位評估與調整。雖然在硬體設備中，尚有未臻完善的部分我們仍需加強、改善，我們衷心的感謝您的包容與體諒，並再次感謝您與我們的分享。
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
17 Jan 2024 by 值班經理, Hotel Management
親愛的貴賓您好謝謝您入住煙波大飯店花蓮館，感謝您對我們的稱讚，您的支持與鼓勵是我們進步的動力，我們會再繼續努力，不負您對我們的期望，也希望很快的能再次為您服務。
