Ratings based on 65 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2023
員工很有工作熱誠呢! Check in 時阿鎮哥見我有中型行李, 二話不說便幫我搬到樓上, 那天三位員工清潔門外的浮雕最少四個小時, 外面都那麼認真, 房內的清潔就令人更有信心啦! 加上近火車站和cp值高,超讚的!
Comment from Hotel Management
23 Jun 2023 by 阿鎮, Hotel Management
歡迎您來花蓮玩謝謝您對我們的評論我們會更加努力的! 希望下次您來的時候能再度為您服務
by A verified traveler
close to train and bus station
Posted 17 Nov 2019 on HotelsService is great. May be the unit we stayed has no window, so I felt warm and needed to turn on the fan.
Comment from Hotel Management
14 Dec 2019 by 管家, Hotel Management
Thank you for your presence and encouragement. Thank you for enjoying the environment of the homestay and appreciation of the style of the room. It is my pleasure to serve you. Welcome to try other room types next time you visit. Beautiful ^^
by A verified traveler
Posted 28 May 2019
lovely resident (theme Kitty).clean and peace. this place near train station and near starbucks coffee .you can go to night market or park by bus or taxi from here .
by A verified traveler
Posted 20 Feb 2019
Creative hotel. No lift so not convenient for elderly.
Comment from Hotel Management
29 Apr 2019 by 小詹, Hotel Management
Thank you for your presence and encouragement. I am very honored to have the opportunity to serve you. Thank you for your appreciation of the design of the hotel. I will continue to work hard to provide the best service to every VIP. Welcome to come back to Hualien~
by A verified traveler
Fun and friendly hotel near HSR.
Posted 31 Dec 2018 on HotelsVery pleasant hotel that is close to the HSR and very near to our daughter’s apartment. Parking is on the street but arranged by the very friendly staff. Rooms are all themed and very comfy. We were on the top floor per our request. This is not western style so mattresses are on the floor, but very comfortable. Hualien is a beautiful city with sites north and south. Car rental through car-plus is convenient and for our large group a must. Make sure you take interactive photos!
Comment from Hotel Management
2 Jan 2019 by wind wind, Hotel Management
Thank you for coming, welcome to come back to us next time you come to Hualien to find your daughter.^^
by A verified traveler
Posted 29 Oct 2018 on Hotels
Comment from Hotel Management
31 Oct 2018 by 小詹, Hotel Management
感謝您的鼓勵
by A verified traveler from Oregon
Posted 9 Sep 2018 on Orbitz
Funky and eclectic, overall a real treat. Easy walking distance to the Hualien Train Station. NOTE: breakfast isn't breakfast. It's a 50 NT voucher to the local breakfast place, down the street. It's possible to have a breakfast for the price of the voucher, but those not on a diet will want to spend roughly three times that amount.
Comment from Hotel Management
11 Sep 2018 by 小詹, Hotel Management
Thank you for your presence and encouragement. It is my pleasure to serve you. I hope that you can leave a good memory here. I will work harder and provide a better accommodation experience for every VIP. Welcome to have a chance to come to Hualien.
Recommended
for Everyoneby A verified traveler from Los Angeles
Posted 19 Jul 2018 on Orbitz
This property is a very short walk away from the train station. It is well kept and the owner offered help to plan the trips around town. You can tell that the owner put in a lot of effort making the rooms special with the wall paintings and decorations. The beds in our room were hard in American standards, but worked fine for myself as I prefer harder bed. It was great value for the price we paid. The breakfast included is a NT$50 reduction at a breakfast eatery nearby.
Comment from Hotel Management
22 Jul 2018 by 小詹, Hotel Management
Thank you for your presence and encouragement. Thank you for your appreciation of the paintings and features of the hotel. It is my pleasure to arrange the planning itinerary. It is my pleasure to make you happy. I hope that you can leave a good memory here. I will Make persistent efforts to provide the best service for each VIP. Welcome to have the opportunity to come to Hualien and experience the beauty of Hualien ^^
Recommended
for Everyoneby A verified traveler from Singapore
Special look different with other hotel
Posted 25 Mar 2018Comment from Hotel Management
28 Mar 2018 by 小詹, Hotel Management
感謝您的蒞臨與鼓勵，希望您能在這裡留下美好的回憶，我會更用心的經營，為每位旅客帶來更優質的住宿，體驗，歡迎有機會來花蓮走走，體驗花蓮的美好~
by A verified traveler
Okay but hard beds
Posted 12 Mar 2018The staff was very nice. Lobby and outside area with swing were beautiful. We stayed in the room with three beds called Upside Down. Decorated nicely. There was a bathroom in the room and a public one outside. Both were just okay. No enclosed shower. The beds were just too hard. I know that that's common, but they were the most uncomfortable beds we encountered on our trip. The room with the Greek designs on the walls and covers was much better, and the bathroom was new and had a nice shower. Try to get that room instead if you stay here. The room we stayed in should be priced for less than that one. Breakfast was good. You get coupons for a restaurant across the street. Have to pay for what you go over your vouchers.
Comment from Hotel Management
15 Mar 2018 by 小詹, Hotel Management
Thank you for your visit and encouragement. Thank you for admiring the environment of our homestay. We are very honored to have the opportunity to serve you. I hope you will enjoy your stay here and leave good memories. I will work harder for each VIP guest. For a better accommodation experience, welcome to have a chance to walk again and experience the beauty of Hualien.
I'm sorry for the various issues that make you feel bad about this accommodation, because some people booked your ideal room early, and I also gave you a very cheap price (less than 400 for one person), I hope you can accept it, cause you Having a poor accommodation experience, I really feel very sorry and I will try my best to improve these issues. Thank you very much for the suggestions.
