Ratings based on 965 Verified Reviews

4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Apr 2024
This is the perfect resort hotel for a total relaxing holiday
Comment from Hotel Management
30 Apr 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear sharon,It was a great pleasure to read your kind comments and we would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. We are thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Please rest assured, that we will share your kind comments with the team to serve as an inspiration for all of us to continue perfectly serving our guests as we possibly can and we do hope that you will have the opportunity to come back and stay with us again soon in the future.Wishing you a pleasant day!The Management and teamHilton Hua Hin Resort & Spa
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Great location nice pool beach everything’s good. I’ll be back.
Comment from Hotel Management
18 Apr 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear James,Thank you so much for your review & 5-star rating for Hilton Hua Hin Resort & Spa. We truly appreciate your feedback and are glad to hear that you had a great time here at our resort. Rest assured, your feedback will be passed along to the team and we will maintain a high standard of service in the hope that we will have a chance to welcome you soon in the future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa
4 out of 5
by A verified traveler

Posted 31 Mar 2024
I like the lay out of the swimming pool and easy access into the ocean
Comment from Hotel Management
2 Apr 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Carolina,Thank you so much for taking the time to let us know about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us a chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Just love the place, perfect
Comment from Hotel Management
2 Apr 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Terry Kenneth,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 5 star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa
2 out of 5
by A verified traveler

Posted 27 Mar 2024
Needs renovation. Bad drainage smell in room and certain old parts of the hotel. Food rationed during breakfast. Very slow to replace food.
Comment from Hotel Management
2 Apr 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Surinder,Warm greetings from Hilton Hua Hin Resort & Spa!First and foremost, Thank you for choosing Hilton Hua Hin for your recent stay. Your feedback is our utmost importance to us as we continually strive to ensure guest satisfaction.We're sorry to hear about the incident that occurred with you during the stay. It's not the level of service we aim for, and we apologize for any inconvenience.We take your feedback seriously and we will work with our team to prevent this from happening again. Your satisfaction is important to us, and we hope to provide you with a better stay experience in the future.We all looking forward to welcoming you again.Kind regards,The Management and teamHilton Hua Hin Resort & Spa
5 out of 5
by A verified traveler from Holland

Posted 11 Mar 2024
Nice, great location
Comment from Hotel Management
13 Mar 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Richard,Thank you so much for your review and a 5-star rating for Hilton Hua Hin Resort & Spa on Google!We are thrilled and really glad to hear that you had a great time here at our resort and you enjoyed our different facilities.Rest assured, your feedback will be passed along to the team and we will maintain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest soon in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Very nice Hotel but the rooms are a bit out dated. Other then that staff is very friendly and perfect location. Pool area is big and nice. Beach is a bit rocky but beautiful
Comment from Hotel Management
7 Mar 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Jeffrey,Thank you so much for taking the time to tell us about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us a chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Was a great vacation for my family. The property was clean and had everything we could want. The surrounding area was nice with many options to eat and close to a lot of the attractions the city had to offer!
Comment from Hotel Management
20 Feb 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Chase,Thank you so much for your review and 5 star rating for Hilton Hua Hin Resort & Spa on Expedia!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed our different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa
4 out of 5
by A verified traveler

Posted 8 Feb 2024
It's a Hilton so you know what to expect. I had 2 issues. 1. The internet was terrible, especially for a Hilton 2. They have a very restrictive beach towel policy. You can not take the towels to the beach. This was a problem for us. We are not pool people. We are beach people. When leaving on a tour you can not take the towels. We had to speak to a manager to get permission to take the towels with us. They need to fix this. It's annoying and ruins an otherwise great hotel. 3. They have a sign when entering the beach that says no drones are allowed in Thailand. That is inaccurate. The facilities are great and the people are great but these 3 things daily made the experience less enjoyable.
Comment from Hotel Management
20 Feb 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Christopher,Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share the experience of your recent stay with us as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction.Your concerns in matters of "quality of Internet" are duly noted and kindly be informed that we are in the plan of upgrading our internet access to stabilize the connection and having a better quality as well as higher capacity. We totally understand your frustration dealing with a dropping line from time to time and we will do our utmost best to sort out this issue as soon as possible. With regards to the pool towels, as in the past a number of guests used to take the towels to the beach, and we started having issues with bugs in the rooms. The reason for that, is that during certain times of the year part of the beach have sand flies, and by using the towels the guests were bringing these flies in the room and their bed linen, creating a number of issues to both the guests and the hotel. As such we had to take drastic actions in order to eliminate this growing challenge. We so sorry for any inconvenience it might have caused you.Apart from that, regarding to the drones. Please allow us to clarify with you that, concerning to guest's privacy and according to the Thai government law, the drone flying can be allowed only for registered drone flyers and the permission need to be granted by the officers in advance, our apologies that if this has not been explained to you clearly. However, we will definitely look into this and thank you once again for bringing this to our attention. Mr. Christopher, we value your feedback and appreciate your constructive comments and please accept our apologies for any inconvenience caused during your visit. Please be assured that we will use the comments provided by you to improve our products and enhance our levels of service and we do hope that you will give us a chance to welcome you again when your travel brings you back to Hua Hin areas.Kind regards,The Management and teamHilton Hua Hin Resort & Spa
4 out of 5
by A verified traveler from Berwyn

Posted 7 Feb 2024
Comment from Hotel Management
14 Feb 2024 by Hilton Hua Hin Resort & Spa, Hotel Management
Dear Ronald,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 4 star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa