Ratings based on 811 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Apr 2024
good location to where I need to go
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024
4 out of 5
by A verified traveler

Posted 21 Oct 2023
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
5 out of 5
by A verified traveler

Posted 13 May 2023
Hotel workers are friendly.
3 out of 5
by A verified traveler

Room was better in the past

Posted 17 Mar 2023 on Hotels
Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
2 out of 5
by A verified traveler

Posted 26 Dec 2022 on Hotels
中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了
3 out of 5
by A verified traveler

Posted 20 Dec 2022 on Hotels
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
5 out of 5
by A verified traveler from San Diego

Posted 26 Apr 2022
Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
4 out of 5
by A verified traveler

Normal

Posted 12 Sep 2021 on Hotels
Normal
4 out of 5
by A verified traveler

Comfortable and enjoyable stay

Posted 26 Apr 2021 on Hotels
Surprisingly comfortable room with a large bathroom.
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