How Caple Hotels

"Everything was great. The check in was hassle free, the staff were very polite and professional and the room, perfectly clean. I did have an issue with the heater not keeping the room warm, when I arrived, but the 2 staff who dealt with it, went out of their way to solve the issue. The Hotel is very conveniently situated and there is ample parking and no potholes, unlike a similar Hotel nearby. The buffet breakfast is plentiful, varied and delicious. I've used this Hotel on a number of occasions and because of the experience, I feel that it's well worth paying a little extra."

"Clean room, friendly attentive staff "

"Staff really friendly "

"Staff were excellent and the building is beautiful. I have a young toddler and they really took care of us and made us feel welcome"

"The room was spotless, the bed and bedding was beautiful. Staff was amazing, coffee and tea for free was fantastic idea, I felt happy and had great Christmas, thanks to all the people who was working in the holiday time to make us comfortable, actually I was surprised even the cleaning lady done our room first thing in the morning. ❤️"

"Overall excellent value for money. Good breakfast and the staff were really friendly. Slightly odd smell in some of the downstairs corridors - a bit like damp? The facilities were really good, loved the spa and the gym. Beautiful property. Lots of parking. Slightly confusing information on Expedia when booking re spa access as it conflicts with some of the information on the website but wasn't a problem on arrival at the hotel. Overall enjoyed our stay "

"The staff were fantastic and so friendly and helpful. Food was just fabulous and room perfect for us. We will be back! "

"Staff are amazing - Dillon on reception was attentive & professional. Food lovely "

"Spotless and warm room, comfy bed and friendly staff. Food home-cooked really well, especially tasty pan gravy with our roasts. Great stopover close to the motorway on our way to the south west."