Monmouth Hotels

"Staff were really friendly and helpful. Room was clean and cosy but a lot of mould on the inside window frame "

"Nice location! Accommodating staff"

"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"Good nights sleep and the breakfast was good as well "

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Nice deluxe room, good breakfast options, parking was safe, great location of the hotel and liked the staff's efforts to make Easter weekend feel special."

"Think of it as a gym / leisure centre that has some rooms to rent, rather than a hotel. Right from the do-it-yourself check-in process, it's clear your a customer not a guest. The room was clean and modern, but very basic and very small. The only window was in the toilet/shower room - which was actually a glass partition from the bedroom, rather than a separate room. It might look cool and modern if you're staying by yourself, but if you're with someone else there's not much privacy when you use toilet/shower room. The breakfast was below average. A lukewarm buffet selection including limp hash browns and cheap sausages. There were plenty of parking spaces, and when I stayed at the weekend, the parking was free. There was also a bus stop just outside that took us directly to the area we were visiting later that evening. "

"The hotel and rooms are dated and tired, need refurbishing "