Ratings based on 998 Verified Reviews

3.3 out of 5
89% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2022 on Hotels
4 out of 5
by A verified traveler

Posted 31 Jul 2022
Not a big deal really but, they had some type of issues where there was no WiFi in the rooms. Also, no breakfast, TV, or pool... Pretty much, go to your room and lay down 😂
2 out of 5
by A verified traveler

Posted 27 Jul 2022 on Hotels
I have been here many times before and even though I had to change rooms several times they were willing to accommodate me. ( television not working, heat blowing continuously, fire alarm going off and would not stop, no shampoo, not enough towels) This time was the worst the television only got one channel and no internet so my phone couldn’t even work correctly in the building. I was there for two days and nothing was done. This review is just for the hotel management. I will have to find a new place to go next time and I visit Houston quite a bit.
1 out of 5
by A verified traveler

Posted 26 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Guest Services, Hotel Management
Thank you for staying with us!
1 out of 5
by A verified traveler

Posted 15 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Guest Services, Hotel Management
Thank you for staying with us!
1 out of 5
by A verified traveler

Posted 8 Jul 2022 on Hotels
Comment from Hotel Management
27 Jul 2022 by Guest Services, Hotel Management
Thank you for taking the time to rate us!
2 out of 5
by A verified traveler

Posted 6 Jul 2022 on Hotels
No wifi,cable,or pool as advertised. Killed a roach in my room. The area is not the best
Comment from Hotel Management
27 Jul 2022 by Guest Services, Hotel Management
We are sorry you had a bad experience, we are currently working on getting all of our amenities back up!
1 out of 5
by A verified traveler

Nothing was good

Posted 5 Jul 2022 on Hotels
My room was too far away for any wifi, the tv didnt work, the remote was busted and hard to use, some light were dimmed, and i couldnt switch rooms becuase they were at full capacity
Comment from Hotel Management
27 Jul 2022 by Guest Services, Hotel Management
We are sorry you had a bad experience, we are currently under new management and we are working hard on getting everything back up and running
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