Ratings based on 73 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 15 Apr 2024
Cancelled reservation 45 mins before check in
Comment from Hotel Management
13 May 2024 by Director of Guest Experience at Locale, Hotel Management
Thank you for your review, Tyreek. We were so disappointed we couldn't welcome you as planned due to our guest screening process. We understand travel plans can be disrupted at the last minute, and we wish you the very best as you continue your journey. We hope you were able to find suitable alternative arrangements.
by A verified traveler
Posted 13 Apr 2024
Just like the photo's. Apartment was excellent, nice and clean and modern!! Will definitely stay again.
Comment from Hotel Management
1 May 2024 by Director of Guest Experience at Locale, Hotel Management
Thank you so much for your fantastic review, Candice! We're thrilled to hear that the apartment lived up to the photos and that you found it clean and modern. We strive to provide a comfortable and stylish space for our guests, so your feedback is much appreciated.We would love to have you stay with us again in the future!
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 17 Mar 2024
Limited furniture, cold, sterile. Light switches broken, tv didn’t work, access keys stopped working, only 3 coffee cups, 2 bar stools missing, nothing on most walls. Nice building and bones, but we wouldn’t return.
Comment from Hotel Management
19 Mar 2024 by Director of Guest Experience at Locale, Hotel Management
Thank you for your review, Timothy. We are deeply sorry to hear that your stay did not meet your expectations. We truly appreciate your feedback regarding the issues you encountered during your stay. This is not the kind of experience we want our guests to have.We will take immediate action to address the concerns you have raised, including repairs, restocking necessary supplies, and possibly adding some cozy touches.Thank you again for bringing these issues to our attention. Your feedback is crucial in helping us improve our services.
by A verified traveler
Posted 21 Feb 2024
Access codes didn’t work. Internet didn’t work. The grills by pools were not accessible as advertised.
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 13 Feb 2024
Great location.
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 2 Feb 2024
If I could give more stars I would. This place was incredible! It was so much better than any hotel I’ve ever stayed at and it was located in such a good area. The customer service was absolutely fantastic. I was able to text them about anything we needed or any questions we had and got an almost immediate response. We will definitely be staying again!!
