Ratings based on 1,370 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Port Arthur
Posted 15 May 2024
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 12 May 2024
Low quality in every way
by A verified traveler
Posted 11 May 2024
Excellent
Comment from Hotel Management
11 May 2024 by Front Desk , Hotel Management
Thanks for your feedback we value your business.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 3 May 2024
Need more eating place in hotel.
Comment from Hotel Management
8 May 2024 by Front Office Supervisor , Hotel Management
Thanks for your feedback. We are currently under renovation and changes will be made in the near future. We look forward to your next stay with us.
by A verified traveler
Posted 3 May 2024
It was an easy drive to MD Anderson which suited us. We were disappointed that there is NO breakfast as promised.
They did reimburse the extra cost for breakfast
Comment from Hotel Management
8 May 2024 by Front Desk, Hotel Management
We value your feedback and would like to apologize for any inconvenience this may have caused.
by A verified traveler from Chicago
Posted 21 Apr 2024
Unless you’re only going to the medical district, there is really no reason to stay in this area. No where near any major attractions. If you must stay around here, Gus’s Fried Chicken is a very good restaurant with friendly waiter and the Walgreens 2 blocks away has helpful workers.
Comment from Hotel Management
22 Apr 2024 by Front Office Supervisor , Hotel Management
Thanks for your feedback.
by A verified traveler
Posted 18 Apr 2024
Under construction
Comment from Hotel Management
19 Apr 2024 by Front Desk , Hotel Management
Thanks for the feedback. We look forward to your next stay with us.
by A verified traveler
Posted 15 Apr 2024
Excellent service
Comment from Hotel Management
16 Apr 2024 by Front Desk , Hotel Management
Thanks for your feedback.
