Ratings based on 645 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 20 May 2024
Room #215. Molds, smell, leaky sealing, and drapes were stained. I could not believe Holiday Inn could go that low.
5 out of 5
by A verified traveler

Posted 19 May 2024
I love staying at this property. Friendly staff always and convenience to shopping and restaurants
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
3 out of 5
by A verified traveler

Posted 2 May 2024
The stay was quiet. The room had an odor problem that we couldn’t identify
3 out of 5
by A verified traveler

Posted 2 May 2024
Staff courteous and efficient but room window did not have blackouts and air conditioning and bathroom exhaust fan were terrible noisy (as if broken). Have not had such a similar experience in an IHG property.
2 out of 5
by A verified traveler

Posted 29 Apr 2024
Toilet wasn’t clean, had urine and sticky stuff all over the seat, closet door wasn’t closing broke
2 out of 5
by A verified traveler from Surrey

Posted 26 Apr 2024
Our fridge wasn’t working. Told front desk and nothing got done for the 5 nights we stayed. Laundry wasn’t working. Room had very strong smell. I’m an IHG member and this isn’t the level.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Beautiful property. Needs friendlier staff
4 out of 5
by A verified traveler

Posted 18 Apr 2024
Clean
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024