Ratings based on 1,268 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Being in such close proximity, across street from main entrance, to a major electrical power substation is the only drawback to an excellent downtown Houston location.
by A verified traveler
Posted 1 May 2024
The stay was great. The only issue we had was Expedia states there is electric charging on site which at embassy suites there is NO charging. It was an inconvenience to us. Overall we are content with our stay. Very close to Toyota arena
Comment from Hotel Management
1 May 2024 by JH, Hotel Management
Thank you for the four-star review and kind words about your visit. I apologize that the charging station is inoperable - we are working to remedy this.We hope to welcome you back soon!
by A verified traveler
Posted 22 Apr 2024
Location
Comment from Hotel Management
30 Apr 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it.We look to welcome you back soon!
by A verified traveler
Posted 22 Apr 2024
We enjoyed this hotel. Easy access to dining, clubs and etc. I do recommend this hotel.
Comment from Hotel Management
22 Apr 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate them. We hope to welcome you back soon!
by A verified traveler from Pineville
Posted 17 Apr 2024
Great place to stay in Downtown Houston
Comment from Hotel Management
22 Apr 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate them. We hope to welcome you back soon!
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it. We hope to welcome you back soon!
by A verified traveler
Posted 11 Apr 2024
Very nice and clean. Smelled great
Comment from Hotel Management
11 Apr 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate them.We hope to welcome you back soon!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
30 Apr 2024 by JH, Hotel Management
Thank you for your four-star review - what can we do to earn five stars?We look to welcome you back soon!
by A verified traveler
Posted 8 Apr 2024
Great stay. Room was little too hot due to thermostat can only adjust to 67 degrees
Comment from Hotel Management
8 Apr 2024 by JH, Hotel Management
Thank you for your five-star review and your kind words - we appreciate it. We are disappointed to hear of the AC unit but will get someone on that immediately.We hope to welcome you back soon!
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
30 Apr 2024 by JH, Hotel Management
Thank you for your four-star review - what can we do to earn five stars?We look to welcome you back soon!
