Ratings based on 958 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The hotel did not server breakfast which would have been nice to know prior to booking, it took 6 times for them to activate my key. The room had no closet door, the room eye holes were filled with paper towels, the pillows looked like staff had been using the room to nap, and they had to race in and change pillow case because it was dirty. The first night we had to shower with hand towels and the second when we asked for towels we got one. The whole hotel reeks of smoke and marijuana. This is possibly the worst represenation of what the website shows compared to real time. I feel like our money should be reimbursed as this was not what we signed up for when requesting a stay.
by A verified traveler
Posted 3 Jun 2024
Stayed only one night and checked in very late in the day, the room had a strange smell, did not go away. Continental breakfast was done away with (not sure why).
by A verified traveler
Posted 3 Jun 2024
Would not stay again.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 26 May 2024
The property had no breakfast even we paid for it. No tv cable service and dirty
by A verified traveler
Posted 21 May 2024
Days Inn is conveniently located, but they did not provide the breakfast, as they were supposed to, the TV was not working, there were damages to the wall in the bathroom which I reported to the front desk, and the handset of the land phone line could not be connected and used due to a faulty plug. I think, I should get some of my money back.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 18 May 2024
I called ahead of time before booking. Asked if all was ok and functioning. Frontdesk clerk said yes. I did the booking and on arrival to check in... the frontdesk clerk asked me if I knew they was no breakfast being served... I was like nooo... what do you mean? He said expedia should had updated their info for their site, mentioning no breakfast is served as machines down. I called expedia and they said it was not them but Days inn to be doing that. Anyway... as we was already there... we decided to stay. Big mistake! We had to check 4 rooms before deciding on one of them because of old sent... cigarette sent... bathroom look not right... what to do.
The room we took had mold around the bath tub the water was leaking and the frontdesk clerk did not care or mind 😒. That was sad.. for the environment and for the hotel water bill. But this room sent was the only to do for us. On our stay we had 2 roaches crawling on the walls and 1 mid-size by the entrance door. On the last night they was a 🌪 alert and power went down... also generator blew up and most guess plus their kids had to sleep at the lobby area. Overall I gave it a 3 because I did not feel frontdesk was helpful enough, the bad sent of the common areas and the rooms I had checked. It seems like the hotel is closing as no snacks or drinks available at the frontdesk. The walls in the room looks dirty and messy. What a mess.
by A verified traveler from seguin
Posted 13 May 2024
The lady at the reception desk was kind and allowed us an hour early check in and I appreciate that very much since I had my elderly mother with me that really needed to lay down after our drive. Although it was shocking to be in the room and have someone( room service) walk in unexpected. I was given a room that wasn’t completely ready. One bed had not been changed and the staff member only added the bed skirt , dropped off towels and left. The next morning I noticed it was dirty linens because there seemed to be coffee like stains on the side . It was also missing the warmer blanket. Tried dialing front desk but the phone didn’t work. We left for some errands and when I came back notified the receptionist, who then called Denise to help me . Denise walked to our room with us and very apologetic and kindly took care of changing out the bed. She was great and we got to talking and introduced each other. I give Denise 5 stars for great customer service !!! The other disappointment was to not have the breakfast available. There was a sign that said it’s closed until further notice. My sister was a given a room on the first floor and it smelled terrible but was able to move to third floor and that was much better. I can see they’re working on things but it was not as expected.
by A verified traveler from Clover
Posted 4 May 2024
worst place to stay, bad customer service, very stinky rooms don't ever stay here if you have asthma, they don't have basic paper goods like toilet paper or tissue insane they sending guest to buy your own paper because the shipping issues really bad overall bed and towels stink i check out early and left
