Ratings based on 746 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Clean in a quiet area with lots of dining and shopping within a good distance
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 28 Apr 2024
Everything was good except the cleanliness of our hotel room. There were dead bugs on the floor near the bed.
by A verified traveler
Posted 14 Apr 2024
Nice
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
7 Apr 2024 by FOS, Hotel Management
Thank you for taking the time to do our survey. We appreciate your business and look forward to seeing you again when in the area again
by A verified traveler
Posted 22 Mar 2024
room was smelly
Comment from Hotel Management
22 Mar 2024 by FOS, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 8 Mar 2024
I paid nearly $200 for one night at this hotel because it had such great reviews. The hotel itself isn't much to look at, it's an older building off gessner in a business area. The front desk was friendly and accommodating when the original room they gave us did not have a pull out bed as requested. The room itself was clean, however all around the hotel was not. There was a spilled beer in the elevator that smelled disgusting and my husband unfortunately dropped our babies pillow directly into the mess. I took my other son to the pool and there were towels and trash everywhere and bugs in the pool as if it hadnt been cleaned. It was also very loud, people slamming doors until midnight when we finally could get some sleep. The light in the bathroom was very dim and took 10 seconds to actually turn on.
Positives were the bed and pillows were actually very comfortable and the sleep i did get was enjoyable. The room was clean and the linens were provided in the closet for the pull out bed. The bathroom was stocked with enough towels, a hair dryer, makeup remover wipes and full bottles of shampoo and conditioner attached to the shower wall. That was awesome.
Would i stay here again? No, probably not unless it was dirt cheap to do so.
Comment from Hotel Management
22 Mar 2024 by FOM, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
