Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Friendly staff
by A verified traveler
Posted 16 Jun 2024
Great location! Convenient to shopping and dinning. There are H‑E‑B and chick-fil-a very closed. It’s a very nice hotel, good service and staff. The pool is very nice for my kids to enjoy. There is coffee 24/7, which is very important for my dad. Whole family enjoyed the stay. It’s a clean hotel. But it’s an older hotel, so the faucet area isn’t as clean as I hope. Overall, it’s a very nice place to stay for a family.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 15 Jun 2024
The bathtub kept releasing brown liquid so we couldn’t shower. There is a stain in the corner of the room that looks like puke. No one vacuumed the room, there was a bunch of dirt. Someone, probably a housekeeper left a plastic large Stanley sized cup in the bathtub when they were changing our sheets. I think they were trying to fix the bathtub…not sure. The breakfast was good. Other than that, the room needs some tidying.
by A verified traveler
Posted 12 Jun 2024
Quiet & accessible
by A verified traveler
Posted 11 Jun 2024
Loved the area and the customer service was excellent. Very safe..
by A verified traveler
Posted 11 Jun 2024
Wish train ran in that area
by A verified traveler from Victoria
Posted 9 Jun 2024
Bed comfortable.
by A verified traveler
Posted 3 Jun 2024
Comfort
by A verified traveler from Penitas
Posted 1 Jun 2024
Property is clean and quiet. Seems safe and coordinated. Unfortunately we decided to checkout a day early. I did contact front office and mentioned the situation. While in the room someone opened our room door and asked hello? If this was room service she didn't announce herself properly. The only reason i unlock top lock was because my husband was coming up from outside. No proper answer was given that i felt safe to stay longer. Supposedly manager was going to be advised but i havent heard from anyone.
