Ratings based on 723 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Blacklick
Posted 2 Jun 2024
Great stay
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Thank you for the wonderful rating, Matthew!It's fantastic you enjoyed your time at AC Hotel by Marriott Houston Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
by A verified traveler
Posted 19 May 2024
It was really a great stay
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Amy, thank you for your kind words! The team at AC Hotel by Marriott Houston Downtown is thrilled to hear you had a fantastic stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 19 May 2024
Came for a baseball game. Was walking distance to the stadium. Great location.
Comment from Hotel Management
19 May 2024 by Customer Service, Hotel Management
Matthew, thank you so much for staying at AC Hotel by Marriott Houston Downtown. It's wonderful to hear that you enjoyed our convenient location for the baseball game. We hope to see you again soon!
by A verified traveler
Posted 15 May 2024
Everything was great except the valet said they were available 24/7 .. we left got awhile came back and the valet was gone and the only thing the security guard could say was well don’t park anywhere you’ll be towed and just walked off. We weren’t from there had no idea where to go snd it was 2:30 in the morning
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Stefanie, thank you for your feedback and for choosing AC Hotel by Marriott Houston Downtown. We're glad to hear that almost everything met your expectations. However, it's concerning to know about your experience with the valet and security. Rest assured that this will be looked into. We hope to have the opportunity to welcome you back for a flawless stay.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Pam, thank you for your excellent rating! The team at AC Hotel by Marriott Houston Downtown is delighted to know you had a great experience. We look forward to your next visit!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Customer Service, Hotel Management
Stephanie, thank you for your rating! The team at AC Hotel by Marriott Houston Downtown is delighted that you had a positive experience. We look forward to welcoming you back in the future.
by A verified traveler
Posted 12 May 2024
My experience at the hotel was great.
Comment from Hotel Management
13 May 2024 by Customer Service, Hotel Management
Dahlia, it's wonderful to hear you had a great experience at AC Hotel by Marriott Houston Downtown. We cherish your feedback and hope to welcome you back soon for another wonderful stay.
by A verified traveler from Oakville
Posted 12 May 2024
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Shanique, thank you for the wonderful rating! The team at AC Hotel by Marriott Houston Downtown is thrilled to see your positive feedback. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 11 May 2024
The hotel is very nice and the beds are extremely comfortable. However, the room was much smaller than we thought it would be. The downtown area by the hotel is amazing, filled with great food, good scenery, and fun night life you cannot go wrong with this hotel. My only warning is to be careful of the homeless and the beggars around the hotel and downtown area. Some are very nice but others are more aggressive.
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Dimitrius, we're delighted to hear you found the AC Hotel by Marriott Houston Downtown to be very enjoyable with its comfortable beds and prime location brimming with exciting dining and entertainment options. We apologize if our room sizes didn't meet your expectations. Regarding your comments about the locals in the downtown area, we appreciate your observations and understand your concerns. Safety is indeed important, and we always encourage our guests to be alert and mindful of their surroundings. We sincerely hope you'll return for another enjoyable visit.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
Osha, thank you for choosing to stay at the AC Hotel by Marriott Houston Downtown. We're thrilled to know you had a remarkable experience and we hope to welcome you back.
