Ratings based on 182 Verified Reviews

3.9 out of 5
98% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
4 out of 5
by A verified traveler

Posted 10 Mar 2024
This place has a lovely ambiance, old fashioned motel. Our room was cozy and clean. One of the lamps needs fixing, and someone has taken the dining pages of the guidebook. A nightlight would be nice in the bath.
4 out of 5
by A verified traveler

Great Place for a Long Weekend

Posted 20 Feb 2024 on Hotels
Staff were great and check-in was fast and easy. The hotel is old, and it took a while for the heaters to warm up the room, but a great price compared to the other options in the area. The beds are not queen-sized, but only full, making for a tight fit for 2 people. But the location is perfect - right in the middle of the valley and only a 5 minute drive to the Omni Resort and Warm Springs Baths. Lots of great restaurants in the area too, and great hiking trails. It's only 3.5 hours from DC, and makes for a great long weekend any time of the year.
5 out of 5
by A verified traveler

Posted 9 Jan 2024
Well worthwhile Great location near the market and springs the kitchenette has a stove I’ll stay here next time we come to see the springs
1 out of 5
by A verified traveler

No hot water,

Posted 5 Nov 2023 on Hotels
Unfortunately our stay was not good. The size of the room was great. Very large bathroom. But that is where the problem was. No hot water. When we checked in we were told to let the hot water run since we were in the last unit. Friday night I ran the shower and the sink for almost 20 minutes. Water never got warm. Got up at 6:00 am on Saturday, the water run again for 15 minutes still did not get warm. There were 3 staying in the room there was only 2 towels, 2 wash cloths and 2 hand towels, not that we got to use them, since we had NO Hot or even warm water. The security lock on the door was broken, The heater in the bathroom smelled like it was burning, and the towel rod on the wall was broken.
2 out of 5
by A verified traveler

Posted 18 Oct 2023
The room was rundown. We reserved 2 queens. Received 2 doubles. Bathroom window was stuck to the open position. Just a very unfortunate stay. The staff was friendly and helpful. But not what I feel we were promised.
5 out of 5
by A verified traveler from Dayton

Posted 11 Oct 2023
Beautiful area. Very helpful and friendly staff. Easy transaction. Basic needs are met. The only suggestion to owners - we are not sure what you clean with but the room was super overwhelming with a smell like old lady rose powder - we assumed it is some type of deodorizer that you use in the room or what you wash the bedding in? It was overwhelming and even my mom said that she could smell it within her oxygen machine the day after we got back still and she has little smell sense compared to me. I'm not sure why you have that smell because there wasn't anything that it was covering up. Room 26. I also wasn't sure how to change the temperature in the room as the wall thermostat didn't seem to work? We had a great time. We wish that we could have stayed longer.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 9 Sep 2023
Everything was good, room was clean. But AC when it’s work make smell like pee..I google it, and it’s need change some filter.. I went in offlice and reported about this problem,but nothing happened. Then I just turn it ac off,because my mom have a problem with her lungs and breathing ,she was on oxygen. And I let office people know before we went in room. We stay 3 nights,suffering from smell like pee. Last night I just turn off ac and smell was gone.. it’s was hot,but it’s better.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023