Ratings based on 112 Verified Reviews

3.7 out of 5
50% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Sep 2023 on Orbitz
Should not be promoted as a spa...a partially renovated 100-year-old building, yes. We stayed on a Monday night. It was Very weird to have to walk through a restaurant full of people eating supper, with our luggage to carry our bags ourselves up a flight of stairs to our room. Restaurant staff left the building at 10 pm, so when we came down in the am to leave at 8, the front door was locked! Didn't know if we'd be able to get out as NO ONE but us was in the building! Lastly, I had reserved the room on a spare credit card hoping to change the actual charge to another when we stayed. The first card had been "run" and charged off days before we arrived, and I was not allowed to change cards (per the owner by phone) The whole experience was a way too "Boutique" for us to ever stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Just...ok

Posted 28 Aug 2023 on Hotels
Room was small. Community fridge only where our beverages were stolen and our pizza was rifled through. Door locks are tricky. Will do for a night's sleep, clean and comfy beds but not awesome for the price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023
3 out of 5
by A verified traveler

Hotel in Hot Springs

Posted 20 Aug 2023 on Hotels
This hotel is well located in Hot Springs. It is clean but a little weathered. The room was comfortable and there are plenty of common rooms to sit in. A lot of activity in the restaurant and bar.
5 out of 5
by A verified traveler

Posted 9 Aug 2023
Great place
5 out of 5
by A verified traveler

Lovely Vintage Hotel

Posted 30 Jul 2023 on Hotels
Love staying in vintage hotels and this did not disappoint! The community area with fridge and table was much appreciated. Will definitely stay here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2023
1 out of 5
by A verified traveler

Posted 17 Jul 2023
Run!! Do not go here. Pricey, with terrible air conditioning (ancient window unit), lights not working, moldy smelling towels, tv screen sprayed with sticky substance, and communal fridge, with bad ice. Oh, and lots of flies. I'd rather sleep in my vehicle!
4 out of 5
by A verified traveler

Posted 15 Jul 2023
Unique hotel, never seen anything like it. Beautiful old stone building with incredibly high ceilings! good food in restaurant.