Ratings based on 130 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023
4 out of 5
by A verified traveler

All good

Posted 20 Jun 2023 on Hotels
friendly staff, beautiful view from the balcony on Pico, huge comfortable bed, free parking, poor breakfast
5 out of 5
by A verified traveler

Posted 14 Aug 2022
Clean comfortable room. Pool was fabulous. Service was excellent. Highly recommend.
Comment from Hotel Management
16 Aug 2022 by Manuela, Hotel Management
Thank you very much for your review Hope to welcome you soon
4 out of 5
by A verified traveler

Posted 8 Apr 2022
The hotel is NOT a 4 star hotel but a classic 3 star one. The room has have an outdated feel, and the lighting would appeal only to white neon lovers. The public areas are not enticing, and could also use an upgrade. The two things that speak for it are the view and the very friendly and helpful staff.
Comment from Hotel Management
8 Apr 2022 by Manuela Lacerda, Hotel Management
Thank you very much for your review. It is a great help for us in order o improve our service and ambience. Hope to see you again soon Kind regards
5 out of 5
by A verified traveler

Posted 25 Nov 2021
Beautiful view across the harbor to Pico!
Comment from Hotel Management
25 Nov 2021 by Manuela Lacerda, Hotel Management
Thank you for your review Hope to see you soon
5 out of 5
by A verified traveler

Comfortable stay

Posted 14 Nov 2021 on Hotels
Short but comfortable stay. Rooms are nicely sized and the bed is comfortable. Air con in the room and the good water pressure. Check in was smooth and easy. Breakfast has all the basics like eggs and bacon and some fruit and included in the night. Overall great value for money, would recommend.
Comment from Hotel Management
16 Nov 2021 by Manuela Lacerda, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 2 Sep 2021
Customer service was great.
Comment from Hotel Management
2 Sep 2021 by Manuela Lacerda, Hotel Management
Agradecemos as suas palavras. Esperamos vê-lo em breve
4 out of 5
by A verified traveler

Amazing view over Pico island

Posted 8 Oct 2020 on Hotels
Standard room with Amazing view over Pico island
4 out of 5
by A verified traveler from Sao Miguel, Portugal

Posted 6 Sep 2020
Great views of Pico Mountain and the room was very nice room.
Comment from Hotel Management
7 Sep 2020 by Hotel Management, Hotel Management
Thank you for your review.
4 out of 5
by A verified traveler

Posted 2 Sep 2020
Comment from Hotel Management
8 Sep 2020 by Hotel Management, Hotel Management
Obrigado pela sua avaliação !