Ratings based on 137 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2024
Check in experience very unfriendly and not welcoming.
Breakfast was very good and very lovely service
by A verified traveler
Disappointed
Posted 5 Dec 2023 on HotelsIt’s been over 6 weeks since I was supposed to stay at this hotel and I am still waiting for my refund from hotels.com / the hotel.
I had booked 2 rooms on 2 separate bookings and 1 of those did not get through to the hotel, despite the fact I had the confirmation from hotels.com and I booked 2 months in advance.
The lady at reception, while pleasant, was not the receptionist and had to call the manager John to deal with us, it transpired the hotel was full so we only had the 1 room. We had to make alternative arrangements. John agreed to refund the room we had there as we weren’t going to use it, however, said we had to do through hotels.com because he didn’t know how to work “internet things”. I immediately contacted hotels.com and they have been so unhelpful I am still waiting for my £85 back.
In the time we were at this hotel:
1) some paramedics barged in looking for someone who’d made a call and it was chaotic and no one at reception knew anything about it.
2) a lady carrying a 1/2 bottle of vodka stumbled in.
I felt like I was in an episode of faulty towers
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 15 Oct 2023
Comfortable beds.
Value for money.
Very welcoming
by A verified traveler
Posted 10 Oct 2023
Nice large room and good breakfast, staff friendly.
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Posted 17 Jun 2023
Polite and efficient staff. Goid breakfast. Nice size room and a good shower.
by A verified traveler
Posted 5 Jun 2023 on Hotels
by A verified traveler
Posted 11 May 2023 on Hotels
by A verified traveler
A pleasant stay
Posted 4 Dec 2022 on HotelsIt was pleasant quiet hotel . we were welcomed at reception very nicely. The breakfast was amazing and nice room and sheets. Everything good clean well displayed. No problem with it at all really.
