Ratings based on 392 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2024
I enjoyed my stay here. The bus from the airport will literally drop you right at the front of the guest house and there is a train station to London about a 10 minute walk away. Yes...the room did have some signs of being on the "old" side. But I don't go on vacation in order to sit in a room so I'd much rather stay in a place like this rather than a really fancy place where you'd be spending an arm and a leg for a room. The breakfast was very nice. I did have one minor complaint, though. Expedia claims the front desk is available 24 hours a day. I learned firsthand that this is not true. My flight landed early and I got to the guest house around 6:45 AM. I wanted to just drop my bag off so I could go sightseeing. But no one was answering the bell. I kept trying and still nothing. Before long 45 minutes had passed. It was dark and cold and it was a bit worrying because I didn't know how long I'd have to wait. I ultimately took a walk to kill time. By the time I returned at around 7:45 AM, someone was actually there at the front desk. Again, not too big of a deal in the end but it would have been better if someone was there and 6:45 AM is not exactly in the middle of the night either so someone should have been there.
by A verified traveler
Clean, comfortable and convenient
Posted 4 Nov 2023 on HotelsWe arrived after 10pm so reception was closed but we had clear instructions on where to find the keys and which room we were in. The room was clean and the bed was comfortable. We ordered an uber to take my son to the airport which was 5 minutes away. Breafast was nice and the owners were very pleasant. Would definitely stay here again if we flew from Gatwick. Definitely recommend it.
by A verified traveler from Knoxville
Posted 4 Nov 2023
Was a good place to crash before flight. Only suggestions was some painting & renovations needed. The bed was definitely on the hard side.
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 17 Oct 2023
by A verified traveler
Posted 13 Oct 2023
Great guest house - clean room, friendly staff and delicious breakfast! I would stay there again.
by A verified traveler
Posted 3 Oct 2023
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Very convenient location.
Posted 20 Sep 2023 on HotelsThis hotel is very conveniently located close to Gatwick Airport. We arrived quite late but the hotel manager was very welcoming and gave us some good advice on how to get to the airport the following day in the early morning.
by A verified traveler
Posted 19 Sep 2023 on Hotels
